lead home care provider resume example with 7+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
Community activities
Knowledge of state regulations
Case management experience
Quality program protocols
Client safety and first aid
Client documentation
Care plan management
Compassionate client care
Medical Terminology
Event planner
Bilingual
Microsoft Office
Training & development
Education and Training
El Paso Community CollegeEl Paso, TX, Expected in 07/1996 ā āAssociate of Science:Nursing, Certified Nursing Assistant - GPA:
El Paso Community CollegeEl Paso, TXExpected in 07/1996 ā āAssociate of Applied Science:Medical Terminology/CPR, First Aide - GPA:
Austin High SchoolEl Paso, TX, Expected in 05/1976 ā āHigh School Diploma: - GPA:
The University of Texas At El PasoEl Paso, TXExpected in ā ā:Social Work - GPA:
Experience
Home Instead Senior Care Home - Lead Home Care Provider City, STATE, 03/2019 - Current
Transported Client as needed to his/her doctor appointments, shopping, hairdresser, and other errands as needed.
Responded to patients requests
Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Delivered outstanding patient care based on physical, psychological, educational and related criteria.
Transported
Notified senior staff of patient emergencies to optimize outcomes.
Home Instead Senior Care Home - Home Care Consultant/Home Care Educator City, STATE, 03/2019 - Current
Assist office with local and statewide requirements as well as event coordinator.
Worked remotely from home and assisted primarily with COVID 19 protocols and regulations.
Daily calls to each home to ensure a safe work environment for office and caretaker staff.
Assists with home training of caretakers, and home visits to clients.
Office leader for coordinating major events which include, "Be a Santa for a Senior", Annual Alzheimer's walk, Coordinator for job fairs and other events.
In office answers phones, calls candidates for interviews, initiates first interviews of candidates.
Charge person for Birthdays and Anniversaries.
Home Instead Senior Care - Receptionist /Coordinator City, STATE, 03/2019 - Current
Resolved customer complaints or answered customers' questions.
Coordinated with other supervisors, combining group efforts to achieve goals.
Issued work schedules, duty assignments and deadlines for office or administrative staff.
Scanned paperwork in clients files.
Mail distribution.
Answered phones, Clear-care entering of caregiver and client calls for shifts.
Case Management with all staff to review progress on clients.
El Paso County Probate #1 - Internship Student City, STATE, 08/2011 - 06/2012
Answered customer emails and telephone requests for information.
Case Management on assigned caseload.
Weekly case meetings to evaluate and review status of ward within their homes or facilities.
Assessments on visits to wards living in Psychiatric Center.
Court Investigations for Proposed Wards and Guardians, court representation for Proposed Wards in Court.
Court representative for ward for concerns and needs to Probate Judge.
Community outreach for needs of ward.
Obtained funds and collected donations within the community for wards needs.
Assisted with preparations for Probate Court Conference.
Weekly reports presented to Probate Judge.
Boy Scouts Of America-Yucca BSA - Executive Administrative Secretary City, STATE, 04/2008 - 04/2011
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Provided secretarial and office management support while building cooperative working relationships.
Inventoried and ordered supplies for office.
Responded effectively to sensitive inquiries or complaints.
Scheduled appointments, meetings and events for management staff.
Coordinated appointments, meetings and conferences.
Composed correspondence, reports and meeting notes.
Distribution of employee handbooks, Set-up of booklets and presentation materials for luncheons and banquets.
Preparation on Acrobat- flyers, invitations, registration forms, and mail outs.
Accounts payable and accounts receivable for all incoming payments collected at all special events.
Travel arrangements for CFO and CEO.
Community outreach for needed items for Boy Scouts.
Assisted with various scouting events, selling, volunteering and attended training in scouting.
Charge person for various fund raisers for employee recognition, award dinner, and golf tournament.
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