Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Enthusiastic professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer service and elementary education. Deeply motivated to learn, grow and excel.

  • Training and mentoring
  • Seasoned in medical unit procedures
  • Appointment Setting
  • Compassion
  • Computer proficiency
  • Responsible
  • Self-motivated professional
  • Good telephone etiquette
  • Cultural awareness
  • Multitasking abilities
  • Conflict resolution
  • HIPAA Compliance
Work History
02/2008 to 05/2017 Lead Health Unit Coordinator Compass Group Usa Inc | Harvey, IL,
  • Assembled and maintained patient medical records and other documents related to patient care.
  • Transcribed physician orders accurately and alerted nurses to new orders, single orders and stat medications.
  • Assisted with processing 50+ patient admissions, transfers and discharges daily.
  • Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
  • Provided concierge service to assist patients and families and direct them to available resources.
  • Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
  • Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
  • Responded 100+ patient call lights per day to expedite appropriate follow-through.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Communicated with patients, ensuring that medical information was kept private.
  • Collaborated with store manager to maintain daily operations.
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
  • Provided care for 50-patient unit, coordinating day-to-day hygiene, feeding and quality of life functions
08/1999 to 12/2007 Substitute Teacher, K-5 South Carolina Job Board | Fox Valley, SC,
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Kept 30 or more students on-task with proactive behavior modification and positive reinforcement strategies.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Tracked students through head counts, visitor logs and scheduled activities.
  • Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
  • Assigned, explained and graded homework.
  • Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
  • Took notes and prepared reports on school day activities to provide to primary teacher.
  • Administered standardized assessments with strict requirements and documented information in permanent records.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Supervised lunchroom and recess activities.
  • Helped students develop life-long learning skills and good study habits.
  • Administered and graded tests and quizzes and reported performance to primary teacher.
  • Integrated existing and new technology into classroom to help provide creative and fun learning environment.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Conducted routine and emergency head counts.
  • Provided instruction for students in core subject areas.
  • Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
  • Developed rules and set goals to maintain order in classroom.
08/2006 to 06/2007 Mathematics Tutor Wilson Elementary School | City, STATE,
  • Supported 7-10 students with helpful study habits and exam strategies.
  • Designed age-appropriate math activities to help student progress.
  • Supported teacher instruction, thoroughly discussing concepts and designing custom practice questions.
  • Self-prepared materials based on school math curriculum to increase student comprehension.
  • Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
  • Created special handouts, study guides and enrichment materials to boost student knowledge.
  • Coordinated tutoring efforts with teachers prior to student sessions.
  • Met with students and discussed educational goals and expectations.
  • Developed student confidence though attentive instruction in Elementary Mathematics, applying positive reinforcement strategies.
  • Stressed importance of good study habits by encouraging students to create personalized study plans.
  • Organized group tutoring sessions to help students struggling in similar areas.
  • Used positive reinforcement, repetition and review to help students master challenging material.
  • Designed engaging lessons, using art and visual aids to enhance learning process.
  • Drilled students on subject matter and used flashcards and writing techniques to improve recall.
  • Planned extended projects to increase students understanding of specific mathematical concepts.
Expected in Bachelor of Science | Speech Pathology Southeast Missouri State University, Cape Girardeau, MO GPA:
Expected in No Degree | Alternative Teaching Certification Cy-Fair Community College, Houston, TX, GPA:

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Resume Overview

School Attended

  • Southeast Missouri State University
  • Cy-Fair Community College

Job Titles Held:

  • Lead Health Unit Coordinator
  • Substitute Teacher, K-5
  • Mathematics Tutor


  • Bachelor of Science
  • No Degree

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