Exceptional leader talented at customer relations, trouble-shooting and teamwork. Technically-savvy with outstanding relationship building, and training skills.
Skills
Fast Learner
Good with Customer Service
Team Leadership
Cash handling experience
Self-motivated
Computer literate
Strives to excel
Great with conflict resolution
Works well with others
Punctual
Great Attitude
Work History
Lead Court Monitor, Cashier, Concessions09/2012
to 05/2015 Sky Zone Indoor Trampoline Park – Riverside,
Ca
Insured customers safety and satisfaction by enforcing rules and catering to needs.
Led a team of court monitors to insure they were doing their jobs correctly.
Worked directly with management and customers
Worked as a cashier and insured all guests had signed liability waivers, informing them of what it meant.
Worked as a concessions host, selling and preparing food for guests.
Customer Service/ Receptionist/ Barista04/2011
to 08/2014 Coffee Brothers – Colton,
Ca
Answer phone calls and take customers orders
Create invoices for customers orders
Tend to customers needs
Worked private events as a Barista
Customer Relations Representative04/2013
to 12/2013 Blue Moon Marketing Group – Corona,
Ca
Ensure client's satisfaction.
Communicate with clients to ensure we can meet their needs and requirements.
Spa Host, Bath House Host, Grotto Host07/2015
to Current Glen Ivy Hot Springs – Corona,
Ca
Ensured the happiness of guests by always seeking to meet their requests
Consistent upkeep with all amenities
Escorted guests to their booked service buildings, including transporting their bags
Resolved any guest issues in a timely manner
Greeted and welcomed all spa guests with a smile
Education
High School Diploma: 2013Santiago High School-
Corona
Associate of Science: CurrentRiverside Community College-
Riverside,
Ca
