Exceptional leader talented at customer relations, trouble-shooting and teamwork. Technically-savvy with outstanding relationship building, and training skills.
Skills
Fast Learner
Good with Customer Service
Team Leadership
Cash handling experience
Self-motivated
Computer literate
Strives to excel
Great with conflict resolution
Works well with others
Punctual
Great Attitude
Work History
Lead Court Monitor, Cashier, Concessions, 08/2012 to 04/2015 Accentcare – Bellville, TX,
Insured customers safety and satisfaction by enforcing rules and catering to needs.
Led a team of court monitors to insure they were doing their jobs correctly.
Worked directly with management and customers
Worked as a cashier and insured all guests had signed liability waivers, informing them of what it meant.
Worked as a concessions host, selling and preparing food for guests.
Customer Service/ Receptionist/ Barista, 03/2011 to 07/2014 Coffee Brothers – City, STATE,
Answer phone calls and take customers orders
Create invoices for customers orders
Tend to customers needs
Worked private events as a Barista
Customer Relations Representative, 03/2013 to 11/2013 Blue Moon Marketing Group – City, STATE,
Ensure client's satisfaction.
Communicate with clients to ensure we can meet their needs and requirements.
Spa Host, Bath House Host, Grotto Host, 06/2015 to Current Glen Ivy Hot Springs – City, STATE,
Ensured the happiness of guests by always seeking to meet their requests
Consistent upkeep with all amenities
Escorted guests to their booked service buildings, including transporting their bags
Resolved any guest issues in a timely manner
Greeted and welcomed all spa guests with a smile
Education
High School Diploma: , Expected in 2013 Santiago High School - Corona, GPA:
Associate of Science: , Expected in Current Riverside Community College - Riverside, Ca GPA:
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