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Professional Summary
Award winning accomplished professional with more than 20 plus years of managing individuals. Determined and experienced in building lucrative client relationships and implementing successful processes and procedures.
Outgoing Lead Consultant with 7 years of experience introducing partners to strategies effective beyond all expectation. Leads consulting team through development and implementation of all aspects of Pyxis client solutions. Helping pharmacies achieve highest potential.
Skills
Troubleshooting
Processes and procedures
Client Relationships
Knowledgeable in Microsoft Applications
Knowledgeable Pharmacy and Nursing Medication processes
Team Leadership & Development
Analysis & Evaluation
Project processes
Work History
05/2014 to CurrentLead Consultant Professional ServicesHumana Inc. | Wauconda, IL,
Manages plans and coordinates implementation of Dispensing Solutions.
Implementation project management, product installation, workflow, system design and configuration tasks, integration engineering functions and general customer relationship and partnering activities.
Facilitation of conference calls and customer meetings primarily for single site CareFusion product implementations.
Establish rapport with customers that is conducive to long-term business relationships.
Provide team support and product information on Pyxis products as assigned by manager.
Manage customer and team expectations through concise and consistent communication.
Review of customer site assessment and facilitates project design and implementation of Pyxis products and technologies.
Knowledge of pharmacy/clinical workflow processes with focus on formulary and overall pharmacy and systems integration.
Also demonstrates understanding of pharmacy medication distribution and nursing/patient care processes.
Subject matter expert with Pyxis products, supporting hospital formulary build, hospital & pharmacy system integration, clinical device settings, interface validation (ADT, billing, patient profile), user account role design and active directory.
Developed strong knowledge of markets, competitors and industry trends for products and solutions.
Built strong relationships and rapport with customers and personnel.
Served as content expert of technical area and provided technical assistance and advice of business processes and developing optimization strategies for customers.
08/2007 to 05/2014Pharmacy Technician Unit Leader /Pyxis CoordinatorUdr, Inc. | Farmers Branch, TX,
Manages daily operation of Pharmacy Technicians for Hartford Hospital & Institute of Living.
System Coordinator of Pharmacy Automated Med dispensing Units: Pyxis 4000 MedStation for 2 hospitals.
Manage OR tray replenishment and distribution system.
Manage pharmacy student Intern.
Manage pharmacy billing Technician.
Manage volunteer activities for pharmacy department.
Coordinates with vendors to maintain optimum service.
Manages barcode library for pharmacy system PARx.
Co-Coordinates and developed training plan for pharmacy students in Introductory to Pharmacy Practice-UConn and St Joseph College.
Works closely with other departments to meet needs of their departments to better serve patients
Accomplishments and Awards
Three Time Full Circle Award recipient.
Carefusion Clinical Excellence Grant recipient.
Designing and implemented medication management for 50+ OR suites.
Decreased medication error by implementing medication scanning upon removal of medication.
Decrease missing medication by implementing tracking of IV medications with DoseEdge.
Initiated Too Close Warning & Scan on Removal of Medications in Pyxis for patient safety.
Planning Committee to design new patient units.
Created and published award-winning computer program to track and indicate med expiration for 160 OR trays.
Implementation of Pyxis 4000 MedStations.
Implementation of PARx 3.5 & 5.0 systems at Hartford Hospital.
01/2002 to 08/2007Pharmacy TechnicianHartford Hospital | City, STATE,
Assisted Pharmacist with dispensing medication.
Manufacturing and packaging medication.
Delivered meds to 100 plus automated medication dispensing machine (Pyxis MedStations).
09/1994 to 08/2007District ManagerThe Hartford Courant | City, STATE,
Manage newspaper home delivery service.
Ensure customer service to subscribers, and work with venders to increase Single Copy Sales.
Manages carrier routes, part timers, and coordinate subscription sales.
Manages warehouse operation.
Coordinated interdepartmental sales efforts that coincide with the launch of a new edition.
Recruited and managed independent contractors to solicit door-to-door new subscription sales.
Accomplishments and Awards:.
Top four in sales in Circulation Sales Campaigns 1995,1996,1997,1998,1999,2000,2001,2002,2003,2004 and 2005
District Manager of the Month June 2001, June 1997 and May 1996.
Publisher Quality Service Award Winner 1995 and 1996,
Distinction Awards 1999, 2000, and 2001.
Service Awards October 2004
Increased Circulation 5% in East Hartford District 3 1996
Member of the Club (Distinction for Top Sales Performer)
Education
Expected in 05/2001Bachelor of Science | Business Administration And ManagementAlbertus Magnus College, New Haven, CTGPA:
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School Attended
Albertus Magnus College
Job Titles Held:
Lead Consultant Professional Services
Pharmacy Technician Unit Leader /Pyxis Coordinator
