LiveCareer-Resume
Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

I am a hard working, dedicated, trustworthy individual with 14 years of experience In customers service and secretarial duties in an office setting. Competent in customer service, appointment scheduling, answering/directing phone calls, and payment processing. Dependable, responsible Problem-solver with 14 years experience working in a high-volume office setting. When it comes to answering customers' questions and recording order information, professionalism is essential. Friendly person who excels at learning and mastering new concepts and skills.Expert communicator, multi-tasker, and leader who excels at coordinating schedules, maximizing coverage, and keeping documentation up to date. Deadline-driven. customer focused, committed, energetic, enthusiastic Positive outlook . Customer service Detail-oriented Reliable and dependable. . Employee engagement and motivation Shift checklists Accurate money handling Multi-Task Management Strong communication skills. Customer satisfaction Creative problem solving Approachable Hard-working Flexible schedule . Cash handling accuracy Verbal/written communication.

Skills
  • Store Opening and Closing
  • Credit and Cash Transactions
  • Customer Relations
  • Problem Solving
  • Inventory Stocking
  • Cash Register Operations
  • Honest and Ethical
  • Detail-Oriented
  • Cash Handling
  • Honest and Dependable
  • Call Response and Transfer
  • Reliable and Responsible
Experience
Lead Cashier, 03/2020 to 08/2022
City Of DentonDenton, TX,
  • Excellent time management
  • Equipment troubleshooting
  • Opening and closing procedures
  • Positive outlook
  • Made change on ash register, handling payments by cash, credit, debit and personal checks.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Answered customer questions and provided store information.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
Front Office Receptionist, 10/2013 to 02/2017
Petaluma Health CenterPoint Reyes Station, CA,
  • Was in charge of office inventory which included restocking supplies and placing purchase orders to ensure adequate stock
  • Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records
  • Was in charge of collecting deposits, fees, and payments, as well as processing all financial data and providing customers with receipts and change
  • Quickly answered phones and enthusiastically greeted callers
  • Greeted customers and double-checked their service needs before directing guests to appropriate areas or answering questions
  • Kept the reception area clean and tidy to give visitors a positive first impression
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information
  • Sorted mail and other important data, ensuring that all messages were delivered quickly to their intended recipients
  • Interacted professionally with customers by phone, email, or in person to provide information and direct them to the appropriate staff members.
Sales Assistant/ Cashier, 05/2010 to 06/2013
WalmartCity, STATE,
  • Oriented
  • Customer service
  • Accurate money handling
  • Inventory control
  • Cheerful and energetic
  • Schedule coordination
  • Time management
  • Organized
  • Excellent multi-tasker
  • MS Office proficient
  • Dedicated team player
  • Educated customers about promotions to increase sales
  • Prepared beverages and filled food orders for customers
  • Handled POS transactions such as checks, cash, credit card purchases, and refunds
  • Efficiently processed payments and handled cash, credit, debit, and personal check transactions
  • Used my knowledge to assist new team members in learning how to operate registers, merchandise stock, and meet customer needs, resulting in increased group performance and customer satisfaction
  • Trained employees in all aspects of their jobs, including how to use the register, merchandising, and customer service
  • Oversaw cashiers, ensuring that they exceeded expectations and provided exceptional service to each and every customer
  • Kept up to date on store promotions and made sales pitches to customers
  • Trained new team members on how to use the POS system, customer service strategies, and sales objectives
  • Greeted customers and offered assistance with merchandise selection, accessory selection, and purchase completion
  • Provided knowledgeable and friendly assistance to customers at every stage of the shopping and purchasing process
  • Processed credit and debit card payments to complete purchasing experience
  • Create weekly confidential sales reports for management to review
  • Assisted managers with regulatory inspections and conducted supplier risk evaluations
  • Answered customer questions and provided product, availability, and pricing information.
Education and Training
GED: , Expected in 11/2009
G.E.D. - ,
GPA:

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resume Strength

    Resume Overview

    School Attended

    • G.E.D.

    Job Titles Held:

    • Lead Cashier
    • Front Office Receptionist
    • Sales Assistant/ Cashier

    Degrees

    • GED

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