lead cashier resume example with 10+ years of experience

Jessica Claire
, San Francisco, CA 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Service-driven Lead Cashier with expertise in maintaining store appearance to promote positive, customer shopping experience. Hard worker with a warm demeanor and willing to work any shift, including nights, weekends and holidays. Considered smart, adaptable and strong team contributor.

Highly motivated and committed [Job Title] with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.

Work History
01/2015 to 01/2020
Lead Cashier City Of Denton Denton, TX,

  • Reviewed and resolved differences between accounting information and cash drawer
  • Mentored new team members on POS system operation, customer service strategies and sales goals
  • Educated employees on all job tasks, including register use, merchandising and customer service
  • Maintained stock within optimal levels to meet expected customer and sales levels
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Processed payments effectively and accurately handled cash, credit, debit and personal check transactions
  • Assisted customers by answering questions and fulfilling requests
  • Checked merchandise multiple times during each shift and restocked products when stock ran low
  • Counted cash in register drawer at beginning and end of shift
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Assisted customers with locating and choosing merchandise in any store department
  • Prepared and submitted end-of-shift reports
  • Quickly and accurately counted drawers at start and end of each shift
  • Used POS system to enter orders, process payments, and issue receipts
01/2012 to 01/2015
Medical Clerk Decypher Eielson Air Force Base, AK,
  • Stayed on top of all records requests and case management functions with open and clear communication
  • Followed up with providers to address requests and concerns
  • Gathered information from clients regarding associated medical providers
  • Collected and organized medical records and bills
  • Reviewed charts and flagged incomplete or inaccurate information
  • Interacted and communicated easily with department personnel and public
  • Used classification manuals to gain additional knowledge of disease and diagnoses processes
  • Kept accurate log of all requests for medical information and records
  • Identified new methods to optimize medical records management
  • Maintained accuracy, completeness and security for medical records and health information
  • Researched and compiled statistical data to support cost control and care improvement initiatives
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
04/2009 to 04/2012
Customer Service Representative C.H. Robinson Worldwide, Inc. Union City, GA,
  • Restocked office supplies and retrieved files for staff
  • Organized company files and created support system to decrease workload and increase productivity of account managers
  • Sorted and organized materials such as physical files, tracking spreadsheets and reports
  • Answered incoming telephone calls, took down messages and provided information
  • Completed clerical tasks such as filing, copying and distributing mail
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
  • Maintained organized inventory by checking stock to determine supply levels, expediting orders and delivering materials to work stations
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
  • Cultivated customer loyalty, promoted repeat customers and improved sales
  • Provided primary customer support to internal and external customers in fast-paced environment
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction
  • Responded to customer requests for products, services and company information
  • Answered customer telephone calls promptly to avoid on-hold wait times
Expected in 05/2010 to to
Associate of Business Administration: Management Information Systems
DeVry University - Downers Grove, IL
Expected in 05/2004 to to
High school diploma:
East Surry High School - Pilot Mountain, NC
  • Customer assistance
  • Point of sale knowledge
  • Stocking and replenishing
  • Basic math skills
  • Maintaining store appearance
  • Cash register skills
  • Communication skills
  • Exemplary communication
  • Cash Handling
  • Product and service sales
  • Training and development
  • Inventorying products
  • Opening and closing procedures
  • Staff Training
  • Safe verifications
  • Schedule Coordination
  • Sales expertise
  • Loss prevention
  • Cleaning and sanitizing
  • Retail merchandising
  • Wire Transfers
  • Cash report creation
  • Credit card processing
  • Payment Processing
  • Bagging and packaging
  • Multi-tasking ability
  • Refunds and exchanges
  • Cleanliness
  • Drawer management
  • Currency counting
  • Store merchandise stocking
  • Cash register systems

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Resume Overview

School Attended

  • DeVry University
  • East Surry High School

Job Titles Held:

  • Lead Cashier
  • Medical Clerk
  • Customer Service Representative


  • Associate of Business Administration
  • High school diploma

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