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lead cashier resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Motivated to learn, grow and excel in any industry, but is a...

Friendly, service-driven, and enthusiastic Lead Cashier tasked with mentoring, training and assisting other employees with completing tasks. Well-rounded and hardworking leader willing to help enhance team success. Proven relationship-builder with motivational approach. Hard worker with a warm demeanor and willing to work almost any shift, including nights, and holidays. Considered smart, adaptable and a team contributor. Is well-versed in helping customers complete transactions. Talented at fielding customer questions, providing recommendations. History of increasing sales by promoting current deals.

Hardworking and enthusiastic cleaning professional well-versed in routine and cleaning procedures for diverse needs. Consistently manages tasks with no supervision and relative ease. Provides quality custodial services in residential settings. Focused on providing consistent and high-quality cleaning services producing above average results. Trustworthy and accommodating customer service professional. Dedicated to exceptional standards of performance and quality. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Skills
  • Stocking and replenishing
  • Customer assistance
  • Point of sale knowledge
  • Communication skills
  • Training and development
  • Basic math skills
  • Cash register skills
  • Opening and closing procedures
  • Store merchandise stocking
  • Product knowledge
  • Multi-tasking ability
  • Refunds and exchanges
  • Bagging and packaging
  • Cleaning and sanitizing
  • Cash register systems
  • Cleanliness
  • Heavy lifting
  • Payment processing
  • Identification checks
  • Product restocking
  • Coupons and gift cards
  • Product upselling
Work History
Lead Cashier, 04/2019 - 01/2020
City Of Denton Denton, TX,
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Utilized creativity and persuasive techniques to upsell and cross-sell products to customers.
  • Checked merchandise multiple times during each shift and restocked products when stock ran low.
  • Evaluated professionalism of checkouts every hour.
  • Mentored other store employees in customer service and assistance to help improve overall satisfaction.
  • Assisted customers by answering questions and fulfilling requests.
  • Educated customers on promotions to enhance sales.
  • Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Requested official identification for "Buy Online, Pickup in Store" purchases.
  • Worked closely with Retail Sales Manager and Store Manager to solve problems and handle customer concerns.
  • Maintained customer satisfaction while handling makeup/skincare/perfume product returns quickly and professionally.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Served needs of more than 100 customers/day in a busy, multitasking environment.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Helped customers locate appropriate store locations of skincare and makeup products, answered questions about products and provided solutions for various skin type issues.
  • Answered questions about store policies and concerns to support positive customer experiences.
Stockroom Worker, 07/2018 - 02/2019
Mission Linen Supply Albuquerque, NM,
  • Maintained productivity and accuracy while continuously lifting and unpacking over 0.5-30 pounds of cardboard box packages.
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements.
  • Stocked merchandise each day, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Acknowledged palette safety issues and contacted the stockroom manager regarding concerns and for quick resolution.
  • Collaborated with the store manager to effectively cut down on defective items in storage and in shipments.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Blocked and faced products on displays and shelves in accordance with company policy.
Cleaner, 08/2017 - 07/2018
Columbus Hospitality Big Bear Lake, CA,
  • Used time management and efficient cleaning methods to meet deadlines.
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Worked on team of two staff members to service 5-9 rooms ( bath, living, kitchen, bed, etc) daily.
  • Cared for furniture and walls throughout home by spot-cleaning stains, addressing dings, and vacuuming common living spaces and bedrooms.
  • Handled equipment, chemicals and materials properly and with caution.
  • Inspected and maintained light fixtures, washed baseboards, and cleaned under furniture.
Education
High School Diploma: , Expected in 05/2015
-
Winnetonka High School - Kansas City, MO
GPA:
Status -

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Resume Overview

School Attended

  • Winnetonka High School

Job Titles Held:

  • Lead Cashier
  • Stockroom Worker
  • Cleaner

Degrees

  • High School Diploma

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