, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Friendly Lead Cashier tasked with mentoring, training and assisting other employees with completing tasks. Well-rounded and hardworking leader willing to take on new or increased level of responsibilities to enhance team success. Proven relationship-builder with motivational approach. Dedicated cashier, hostess, and waitress with 17 years of experience collecting customer payments. Accurately calculates cash, detects counterfeit bills and makes changes. Detailed and speedy when balancing cash drawer. Excellent mathematical abilities.
Skills
Sweeping and Mopping
Employee Training
Customer Transactions
Reliable and Responsible
Inventory Stocking
Cleaning and Sanitizing
Honest and Ethical
Cash Handling
Payment Processing
Cash Register Operations
Team Leadership
Work History
Lead Cashier, 10/2019 - Current Eataly – San Jose, CA,
Maintained stock within optimal levels to meet expected customer and sales levels.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Helped customers complete purchases, locate items and join reward programs.
Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
Checked merchandise multiple times during each shift and restocked products when stock ran low.
Resolved escalated customer disputes with special actions such as discounts.
Processed payments effectively and accurately handled cash, credit, and debit transactions.
Assisted customers by answering questions and fulfilling requests.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Processed checks, cash and credit purchases or refunds.
Checked identification for proof-of-age for alcohol and tobacco sales.
Host,Cashier,Waitress, 11/2010 - 02/2019 IHOP Restaurant – City, STATE,
Answered questions about store policies and addressed customer concerns.
Restocked and organized merchandise in front lanes.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Helped customers complete purchases, locate items and join reward programs.
Greeted new customers, discussed specials and took drink orders.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
Stayed up-to-date on menu changes to help customers make food choices.
Bussed and reset tables to keep dining room and work areas clean.
Checked and restocked server areas and organized and got change for front counter.
Restock of salad bar.
Cashier,Cook, 03/XXX8 - 03/2010 McDonald's – City, STATE,
Answered questions about store policies and addressed customer concerns.
Restocked and organized merchandise in front lanes.
Assisted chef with planning easy but elegant appetizers to spark customer interest.
Helped customers complete purchases, locate items and join reward programs.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Worked flexible schedule and extra shifts to meet business needs.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Host,Cashier,Waitress, 03/XXX5 - 02/XXX8 Madison Seafood Restaurant – City, STATE,
Answered questions about store policies and addressed customer concerns.
Restocked and organized merchandise in front lanes.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Helped customers complete purchases, locate items and join reward programs.
Greeted new customers, discussed specials and took drink orders.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Recorded available tables after seating each party using specialized seating software.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
Kept detailed payment records throughout shift to complete cash and card payments.
Prepared specialty desserts for customers for special occasions.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Bussed and reset tables to keep dining room and work areas clean.
Checked identification for proof-of-age for alcohol and tobacco sales.
Checked and restocked server areas and organized and got change for front counter.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Worked flexible schedule and extra shifts to meet business needs.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
No Degree: Business, Expected in - Strayer University - Washington, DC GPA:
GED: , Expected in 05/2010 - Organization Industrial Center (OIC) - Rocky Mount, NC, GPA:
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