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Lead Cashier And Key Holder Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Friendly Lead Cashier tasked with mentoring, training and assisting other employees with completing tasks. Well-rounded and hardworking leader willing to take on new or increased level of responsibilities to enhance team success. Proven relationship-builder with motivational approach. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Skills
  • Customer assistance
  • Point of sale knowledge
  • Schedule coordination
  • Stocking and replenishing
  • Inventorying products
  • Communication skills
  • Cash register skills
  • Training and development
  • Cash handling
  • Maintaining store appearance
  • Basic math skills
  • Staff training
  • Opening and closing procedures
  • Payment collection
  • Cash drawer management
  • Store merchandise stocking
  • Bagging and packaging
  • Liquor law compliance
  • Cleanliness
  • Product restocking
  • Identification checks
  • Refunds and exchanges
  • Product knowledge
  • Security monitoring
  • Cash balancing
  • Heavy lifting
  • Coupons and gift cards
  • Cleaning and sanitizing
  • Loss prevention
  • Multi-tasking ability
Work History
05/2018 to 12/2018
Lead Cashier and Key Holder Sage Dining Wichita, KS,
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
  • Built effective training and coaching strategies to optmize team performance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Educated employees on all job tasks, including register use, merchandising and customer service.
  • Checked merchandise multiple times during each shift and restocked products when stock ran low.
  • Assisted customers by answering questions and fulfilling requests.
  • Mentored other store employees in customer service and assistance to help improve overall satisfaction.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Educated customers on promotions to enhance sales.
  • Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
  • Requested official identification for tobacco and alcohol purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Counted cash in register drawer at beginning and end of shift.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
02/2018 to 05/2018
Cashier BP Gas Station City, STATE,
  • Counted cash in register drawer at beginning and end of shift.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
08/2015 to 02/2017
Front Desk Receptionist and Housekeeping Bluebird Motel City, STATE,
  • Politely welcomed arriving guests, providing room keys and information on amenities and policies.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Updated customer accounts with add-on room charges, including minibar use and room service bills.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Swiftly responded to room requests and other inquiries made via establishment website, email or phone.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Maintained transaction security by verifying payment cards against identification.
  • Calculated billings and posted charges to room accounts, reviewing all charges with guests at checkout.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained financial accuracy by collecting deposits, fees and payments.
Education
Expected in
Bachelor of Science: Business Administration
Strayer University - Washington, DC
GPA:
Expected in 05/2018
GED:
William Chrisman High School - Independence, MO
GPA:

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Resume Overview

School Attended
  • Strayer University
  • William Chrisman High School
Job Titles Held:
  • Lead Cashier and Key Holder
  • Cashier
  • Front Desk Receptionist and Housekeeping
Degrees
  • Bachelor of Science
  • GED

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