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Lead Cashier Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Diligent Cage Cashier with Number-year background assisting guests with all monetary transactions, including chips, cash, fast cash tickets, promotional play, credit cards and checking accounts. Reliable and focused professional with efficient wire transfer handling abilities. Bringing over Number years of experience in Location area.

Responsible Cage Cashier experienced working with Type Casino. Background includes Number years of cashiering experience with high accuracy and strong attention to detail.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Multi-talented Job Title consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Senior Job Title and outstanding performer in Skill and Skill within Industry. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of Type business. Recognized for inspiring management team members to excel and encouraging creative work environments.

Job Title with over Number years of successful experience in Skill and Skill. Recognized consistently for performance excellence and contributions to success in Industry industry. Strengths in Skill and Skill backed by training in Area of study.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.

Organized Cage Cashier looking to leverage Number years of Area of expertise and Area of expertise expertise into a professional Job title role. Committed to delivering prompt, accurate and excellent customer service at all times. Adept at processing large cash transactions for guests and exchanging tickets and chips for cash. Proficiency with currency and cash counter machines.

Ethical Cage Cashier dedicated to providing flawless and fast service to guests with upbeat and positive attitude. Comfortable handling up to $Amount in cage cart and up to $Amount throughout daily shifts. Well-versed in accurately cashing out employee tips, exchanging paper currency for chips and coins and resolving guest complaints effectively and tactfully.

Accomplishments

I have my first aid/ for. I learned to type very well. I have grown as a cashier over the years.

Skills
  • Voucher and Chips Cashing
  • Currency Counting
  • Payment processing
  • Communications
  • Records Maintenance
  • Process improvement
  • Business operations
  • Team building
  • MS Office
  • First Aid/CPR
  • Daily Transaction Summarizing
  • Check cashing
  • Wire Transfers
  • Organization
  • Budgets
  • Customer service
  • Problem resolution
  • Team management
  • Type equipment
Work History
Lead Cashier, 03/2015 to 12/2016
St. Joe CompanyPort Saint Joe, FL,
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Educated employees on all job tasks, including register use, merchandising and customer service.
  • Built effective training and coaching strategies to optimize team performance.
  • Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
  • Utilized creativity and persuasive techniques to upsell and cross-sell products to customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Trained as Job title and provided back-up coverage to provide customers with optimal support.
  • Mentored other store employees in customer service and assistance to help improve overall satisfaction.
  • Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Educated customers on promotions to enhance sales.
  • Assisted customers by answering questions and fulfilling requests.
  • Directed team of Number cashiers to maximize performance and deliver exceptional service to every customer.
  • Evaluated professionalism of checkouts every Timeframe and kep team members on top of cleaning tasks.
  • Checked merchandise multiple times during each shift and restocked products when stock ran low.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Increased customer loyalty and retention.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Analyzed purchases for signs of fraud.
  • Oversaw group of Number cashiers and service staff, supervising performance, correcting problems and boosting efficiency to optimize team operations and dynamics.
  • Received and processed customer payments.
  • Prepared and submitted end-of-shift reports using Software.
  • Set and updated employee schedules based on expected customer needs to meet coverage demands while controlling labor costs.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Developed standard operating procedures.
  • Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
  • Developed and implemented promotional strategies targeting overstocked, high-profit or nearly expired merchandise to move items and boost revenue.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Displayed new stock and rotated existing products.
  • Served needs of more than Number customers in busy Type environment.
  • Requested official identification for Type purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
Cage Cashier, 07/2020 to Current
Cedco: The Mill Casino Hotel & Rv Park And Tribal One/Orca CommunicationsNorth Bend, OR,
  • Filled gaming machines with cash and coin and monitored machines during shift for proper operation.
  • Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
  • Issued gaming coins and tokens to customers for cash.
  • Redeemed foreign currencies using accurate exchange rates.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Requested official identification for Type purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Verified individual amounts of loose coin and bundled paper money.
  • Performed check cashing for customers based on company policies.
  • Verified over $Amount of cash and credit payments daily.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Developed team communications and information for Type meetings.
  • Handled Number calls per Timeframe to address customer inquiries and concerns.
  • Worked with Type customers to understand needs and provide Type service.
  • Increased customer satisfaction by resolving Product or Service issues.
  • Resolved Type problems, improved operations and provided exceptional client support.
  • Transported Product or Service to customer locations Timeframe.
  • Saved $Amount by implementing cost-saving initiatives that addressed long-standing problems.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Led Type team in delivery of Type project, resulting in Result.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Monitored social media and online sources for industry trends.
Cage Cashier, 05/2015 to 09/2016
Cedco: The Mill Casino Hotel & Rv Park And Tribal One/Orca CommunicationsNorth Bend, OR,
  • Filled gaming machines with cash and coin and monitored machines during shift for proper operation.
  • Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
  • Issued gaming coins and tokens to customers for cash.
  • Redeemed foreign currencies using accurate exchange rates.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Requested official identification for Type purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Performed check cashing for customers based on company policies.
  • Verified over $Amount of cash and credit payments daily.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Developed team communications and information for Type meetings.
  • Handled Number calls per Timeframe to address customer inquiries and concerns.
  • Verified individual amounts of loose coin and bundled paper money.
  • Worked with Type customers to understand needs and provide Type service.
  • Increased customer satisfaction by resolving Product or Service issues.
  • Resolved Type problems, improved operations and provided exceptional client support.
  • Transported Product or Service to customer locations Timeframe.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Monitored social media and online sources for industry trends.
Cashier, 06/2011 to 07/2013
Grove Bay Hospitality GroupMiami, FL,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Assisted customers with special services, account updates and promotional options.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Counted cash in register drawer at beginning and end of shift.
  • Trained as Job title and provided back-up coverage to provide customers with optimal support.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Served needs of more than Number customers in busy Type environment.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with Job title to solve problems and handle customer concerns.
  • Completed manual and machine counts of funds for transactions valued at over $Amount.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Reviewed weekly sales circulars and monitored price changes.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Operated cash register for cash, check and credit card transactions with Number% accuracy.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Helped over Number guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Worked with Job titles to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Assisted customers by answering questions and fulfilling requests.
  • Increased sales Number% by offering advice on purchases and promoting additional products.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Completed sales in excess of $Amount with near-zero error rate using POS system.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Efficiently processed new orders, completing Number+ daily transactions with remarkable accuracy.
Education
Diploma: , Expected in 05/2001
Broad Street - Shelby,
GPA:
Certifications

CPR/First Aid, I have my gaming badge that I have always wanted.

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Resume Strength

  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Broad Street
Job Titles Held:
  • Lead Cashier
  • Cage Cashier
  • Cage Cashier
  • Cashier
Degrees
  • Diploma