LiveCareer-Resume

lead cashier resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Outgoing Lead Cashier dedicated to building effective teams through careful training, mentoring and coaching. Detail-oriented and motivational trainer with 8 years of related experience. Outstanding record of drawer accuracy and customer service. Promoted customer loyalty and drive sales by managing efficient, service-oriented cashier teams. Experienced trainer, mentor and problem-solver with good multitasking and conflict mediation skills. Always ready to take on operational or customer challenges. Customer-oriented individual providing assistance and service so that patrons can make educated decisions when purchasing. Bilingual Lead Cashier promoting dynamic cash register system skills and a dedication to store cleanliness and safety.

Skills
  • Credit and Cash Transactions
  • Store Opening and Closing
  • Honest and Dependable
  • Payment Processing
  • Customer Relations
  • Problem Solving
  • Employee Training
  • Cash Register Operations
  • Honest and Ethical
  • Reliable and Responsible
  • Cash Handling
  • Team Leadership
  • Microsoft Office
  • Creative Thinking
  • Active Listening
  • Adaptable and Flexible
  • Confidence Building
  • Student Motivation
  • Reading Comprehension
  • Personalized Learning Plans
  • Positive Role Model
  • Inspiring Love of Learning
  • Building Confidence
  • Organization and Planning Skills
  • Dependable and Responsible
  • Creating Customized Learning Plans
  • Encouraging and Motivating Students
  • Clear Instruction and Communication
  • Student-Parent-Teacher Collaboration
  • Building Confidence through Positive Reinforcement
  • Written and Verbal Communication
  • Essay Writing
  • Friendly and Personable
  • Adaptable Nature
  • Writing Tutoring
  • Inspiring Communication
  • Problem-Solving Skills
  • Math Skills Assessments
  • Creative Writing
  • Test Preparation
  • Online Tutoring
Experience
Lead Cashier, 12/2019 - Current
Bristol Farms South Pasadena, CA,
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Made change on ash register, handling payments by cash, credit, debit and personal checks.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed payments promptly for customers to exceed productivity standards.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Helped with purchases and signed customers up for rewards program.
  • Reviewed stock levels and shelves and pulled new inventory from stockroom to replenish floor.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Increased sales opportunities by upselling and cross selling products, using tried and true creativity and persuasion methods.
  • Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Answered customer questions and provided store information.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Performed merchandising and signage updates during weekly and seasonal promotional changes.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Responded to customer questions about products and services.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Managed cash register operations using POS system and processed sales and returns.
  • Helped customers select products best fitting personal needs.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
Ambassador, 09/2019 - 03/2020
Cushman & Wakefield Inc Des Peres, MO,
  • Promoted products and services by giving out brochures, print ads and leaflets.
  • Educated consumers about features and benefits of product line to increase sales.
  • Represented company at product launches, events and trade shows.
  • Monitored customer feedback and escalated complaints to marketing department.
  • Maintained professionality and efficiency while working closely with leadership.
  • Managed social media accounts by composing content, engaging with followers in comments, monitoring activities and researching trends.
  • Responded to requests for information from media or designated appropriate spokespeople or information sources for requests.
  • Authored press releases and communications materials to share vital information and promote intended message.
  • Promoted organization's products and services through various social media and email channels.
  • Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
  • Employed storytelling for digital content and developed unique campaigns to promote brand engagement.
Private Tutor, 05/2019 - 11/2019
Kern Tutoring City, STATE,
  • Offered students personalized educational, behavioral and emotional support.
  • Coached students through challenging material with positive reinforcement and encouragement.
  • Supported students by identifying and addressing specific concerns.
  • Engaged students and made lessons entertaining to hold interest and encourage learning.
  • Prepared visual aids, equipment and classroom displays to foster learning.
  • Instructed small groups of students in key subject concepts.
  • Developed handouts, study materials and quizzes.
  • Emphasized importance of good study habits and devised homework schedules to assist students in implementing tailored study plans.
  • Answered email message and telephone calls to provide quick assistance.
  • Collaborated with parents and teachers to determine student needs, develop tutoring plans and assess student progress.
  • Utilized positive reinforcement techniques to encourage and motivate students.
  • Created and implemented individual lesson plans based on student learning styles.
  • Designed comfortable tutoring environment conducive to learning.
  • Assisted students in finding useful study methods to enhance academic performance.
  • Provided private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests.
  • Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
  • Prepared for tutoring appointments by learning about key topics and planning out structured activities.
  • Worked closely with students to help develop math and essay writing skills.
  • Helped students review and understand previous lessons to make connection with new lesson.
  • Participated in training and development sessions to improve tutoring practices or learn new tutoring techniques.
Tutoring Assistant, 08/2018 - 05/2019
Dignity Health City, STATE,
  • Designed comfortable tutoring environment conducive to learning.
  • Assisted students in finding useful study methods to enhance academic performance.
  • Provided private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests.
  • Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
  • Prepared for tutoring appointments by learning about key topics and planning out structured activities.
  • Worked closely with students to help develop math and essay writing skills.
  • Helped students review and understand previous lessons to make connection with new lesson.
  • Collaborated with parents and teachers to determine student needs, develop tutoring plans and assess student progress.
  • Communicated student progress to students, parents, or teachers in written progress reports, in person, or by email.
  • Utilized positive reinforcement techniques to encourage and motivate students.
  • Maintained records of students assessment results, progress, feedback and school performance.
  • Created and implemented individual lesson plans based on student learning styles.
  • Helped students with subject knowledge as well as general abilities in learning, studying and retaining information.
  • Offered academic support in various subjects outside classrooms.
  • Coordinated with parents and educators to schedule sessions and develop tutoring strategies.
  • Tutored students in various subjects to improve classwork and grades.
  • Recorded student progress and tutoring session details.
  • Reviewed, evaluated and marked assignments and examinations.
  • Stayed informed about new resources and learning strategies as well as detailed information about tutoring subjects.
  • Developed assignments for pupils to apply learning.
Education and Training
Bachelor of Arts: Psychology, Expected in 12/2022
-
California State University - Bakersfield - Bakersfield, CA
GPA:
Status -
Certifications
  • Typing Proficiency Certified - 50 Net Words Per Minute
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Resume Overview

School Attended

  • California State University - Bakersfield

Job Titles Held:

  • Lead Cashier
  • Ambassador
  • Private Tutor
  • Tutoring Assistant

Degrees

  • Bachelor of Arts

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