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Lead Cashier Resume Example

Resume Score: 80%

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LEAD CASHIER
Summary
  • Conducting marketing research and developing executive overviews of findings Developing and launching social media marketing strategies Creating and administering content across multiple social media platforms Personal Characteristics: Independent; self-motivated work ethic; strong empathy; creative mind-set; self-confident; highly organized and detail oriented; team and company goal-oriented employee; enjoy working with and for people; very adaptable and trainable to any working environment.
  • Social Media: Researched marketing and brand messaging strategies relevant to client businesses. Developed and implemented new social media strategies for luxury wedding venue business. Researched and recommended marketing strategies for custom gift business. Created and grew social media accounts for health and wellness business.

Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Skills
  • Word, Excel, PowerPoint, Hootsuite, Facebook, Instagram, Pinterest
  • Experience with data collection, statistical data analysis, and web analytics.
  • Excellent spelling, grammar, and punctuation.
  • Experience in customer service and marketing.
  • Ads
  • Cash register
  • Clients
  • Client
  • Excellent customer service
  • Customer service
  • Data analysis
  • Data collection
  • General office
  • Marketing strategies
  • Marketing plans
  • Marketing research
  • Marketing
  • Messaging
  • Excel
  • PowerPoint
  • Word
  • Purchasing
  • Recording
  • Sales
  • Scheduling
  • Phone
  • Troubleshooting
  • Website
  • Credit and cash transactions
  • Training and coaching
  • Staff mentoring
  • Issue resolution
  • Customer relations
  • Equipment troubleshooting
  • Social media management
  • Content generation
  • Reporting and metrics
Experience
Lead Cashier|Company Name - City, State|07/2019 - Current
  • Responsible for maintaining excellent customer service, cash register operations, sales floor functions, and safeguarding company assets in an accurate and efficient manner.
  • When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest Follows daily work schedule as assigned by management Follows dress code in accordance with team member handbook Greets and communicates politely to each guest on premises Responsible for ensuring guests have a positive experience while using the self checkout registers Must be attentive at all times to needs of guests and be ready and able to assist at all times Must be attentive at all times to ensure all items are scanned at the register correctly Properly ID customers per company policy when purchasing alcohol and/or tobacco products Encourage guest participation in satisfaction survey Encourage guest participation in rewards program Encourage guest participation in promotional programs when applicable (e.g.
  • Monopoly Game, Rewards Promotions,etc.) Responsible for monitoring conditions of registers including cleanliness and supplies Responsible for learning the procedures for all functions regarding walk-offs, voids, overrides, and all other interventions that may arise Responsible for recording and troubleshooting any issues with the self checkout registers Performs other duties as directed by management.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Reviewed stock levels and shelves and pulled new inventory from stockroom to replenish floor.
  • Promoted specific item options to drive sales and achieve add-on purchases.
Social Media Associate|Company Name - City, State|12/2017 - 05/2019
  • CT Allies.
  • Clients: Piazza in the Village, Piazza on the Green Worked with clients to develop social media marketing strategies.
  • Conducted marketing research to improve website and brand messaging.
  • Developed recommendations to improve online sales channels.
  • Developed and implemented marketing plans for Instagram, Facebook, and Pinterest social media channels.
  • Increased SEO, discovery, interactions, and follower count, resulting in a 20% increase in sales.
  • Client: Copy Ditto Conducted marketing research to develop brand messaging strategies.
  • Established a business presence on Facebook and Instagram social media platforms.
  • Created and managed ads on Facebook and Instagram.
  • Implemented successful social media marketing strategies on Facebook and Instagram.
  • Helped manage public relations campaigns, media-outlets, guest events, social gatherings and vendor relationships to highlight vibrant and customer-focused company messages.
  • Created written, graphic and video content and gained expertise in [Software] to enable eye-catching, engaging, relevant and current content in various media.
  • Networked and researched to stay current with best practices, trends, topics, strategies, industry standards and regulations related to social media.
  • Monitored client accounts for questions and feedback to provide exceptional experience for customers.
  • Performed competitor analysis to identify high-value keyword and backlink options.
  • Generated and maintained social media profiles across various platforms such as Facebook, Twitter, Instagram and Pinterest, including copywriting, posting, reporting and responding.
  • Grew social media following to promote company content and business and monitored return on investment of social media efforts and expenses.
Administrative Assistant|Company Name - City, State|01/2010 - 01/2011
  • Responsible for greeting customers and answering questions about the school.
  • Answered the phone and provided customer service to people inquiring about lessons.
  • Responsible for invoices, scheduling, and general office management.
  • Assisted in making changes to existing lesson plans.
  • Responsible for cleaning the lobby, recital rooms, restrooms, and breakrooms, as well as taking out trash.
  • Provided general hospitality with refreshments and snacks during student recitals.
  • Provided front desk customer service.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Education and Training
University Of North Texas|City|12/2018Bachelor of Arts: Psychology, Criminal Justice, Sociology
  • Magna cum laude graduate
  • 4.8 GPA
  • Minor in • Minors: Criminal Justice, Sociology
  • Dean's List Honoree [Semester and Year] ?
  • [Honor's Society Name] Member?
Related coursework: Quantitative Methods of Analysis, Experimental Methods of Analysis
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • University Of North Texas

Job Titles Held:

  • Lead Cashier
  • Social Media Associate
  • Administrative Assistant

Degrees

  • Bachelor of Arts : Psychology, Criminal Justice, Sociology
    Related coursework: Quantitative Methods of Analysis, Experimental Methods of Analysis

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