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Lead Cashier Resume Example

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LEAD CASHIER
Professional Summary

Pragmatic Assistant well-known for being a hands-on dynamo and having boundless energy to fulfill various tasks. Detailed, quick-paced and a true team player. Pursuing a new role where hard work and dedication will be highly valued. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills with an attentive and detail-oriented nature. Qualified with 1 year of experience in fast-paced customer service and call center environments. Personable and professional under pressure.

Skills
  • Communications
  • Point of sale / checkout
  • Sales
  • Stocking and replenishing
  • Customer service
  • Cash handling
  • Product knowledge
  • Inventorying products
  • Time management
  • Performance appraisals
  • Strength identification
  • Diversity training
  • Verbal and written communication
  • Operations support
  • Administrative support
  • Administrative tasks
  • Opening and closing procedures
  • Customer-oriented
  • Active listening skills
  • Goal-oriented
Work History
Lead Cashier, 09/2018 to Current
 Ulta Beauty Inc. – Houston, Texas
  • Mentored other store employees in customer service and assistance to help improve overall satisfaction.
  • Made eye contact and pleasantly engaged customers when they entered the store.
  • Ran the register effectively and handled cash, credit, debit and personal check transactions.
  • Utilized creativity and persuasive techniques to upsell and cross sell products to customers.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Assigned work to team members based on company needs, personal strengths and job knowledge.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Contacted other store locations to determine merchandise availability.
  • Monitored security and handled incidents in a calm and professional manner.
  • Cleaned and organized the store, including the checkout desk and displays.
Server/ Cashier, 06/2017 to 06/2018
 U'maki Sushi – Houston, Texas
  • Professionally and efficiently resolved issues and enhanced customer satisfaction ratings.
  • Resolved guest complaints quickly and efficiently.
  • Bussed and reset tables and kept dining room and work areas clean.
  • Stocked and maintained cleanliness of stations.
  • Served beverages, breads and butter and replenished items as necessary.
  • Delivered quality service by providing a warm and welcoming environment.
  • Described menu items, special offerings and appropriately identified wine pairings.
  • Folded napkins throughout the day to maintain an adequate supply.
  • Set dining tables according to type of event and service standards.
Cashier, 08/2016 to 06/2017
 Nana – Houston, Texas
  • Checked identification for proof-of-age and refused to sell alcohol to customers under the age of 21.
  • Processed payments by check, cash, debit and credit and maintained accurate drawers.
  • Totaled bills and calculated taxes.
  • Welcomed and greeted multiple customers daily.
  • Kept work areas clean, neat and organized for maximum productivity.
  • Created attractive displays to promote items.
  • Trained new cashiers on procedures, customer service and sales techniques.
Assistant, 02/2015 to 06/2016
 Promark – Houston, Texas
  • Communicated proactively with the supervisor and immediately brought issues to their attention.
  • Fielded phone calls from clients when supervisor was unavailable and provided informative answers to questions.
  • Greeted guests in a friendly and personable manner.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Followed merchandising guidelines to present visually appealing displays.
  • Actively pursued personal learning and development opportunities.
  • Mentored new sales associates to contribute to the store's positive culture.
Education
High School Diploma: 2016
 Benjamin O. Davis High-school - Houston, TX
Skills
  • Communications
  • Point of sale / checkout
  • Sales
  • Stocking and replenishing
  • Customer service
  • Cash handling
  • Product knowledge
  • Inventorying products
  • Time management
  • Performance appraisals
  • Strength identification
  • Diversity training
  • Verbal and written communication
  • Operations support
  • Administrative support
  • Administrative tasks
  • Opening and closing procedures
  • Customer-oriented
  • Active listening skills
  • Goal-oriented
Work History
Lead Cashier, 09/2018 to Current
 Ulta Beauty Inc. – Houston, Texas
  • Mentored other store employees in customer service and assistance to help improve overall satisfaction.
  • Made eye contact and pleasantly engaged customers when they entered the store.
  • Ran the register effectively and handled cash, credit, debit and personal check transactions.
  • Utilized creativity and persuasive techniques to upsell and cross sell products to customers.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Assigned work to team members based on company needs, personal strengths and job knowledge.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Contacted other store locations to determine merchandise availability.
  • Monitored security and handled incidents in a calm and professional manner.
  • Cleaned and organized the store, including the checkout desk and displays.
Server/ Cashier, 06/2017 to 06/2018
 U'maki Sushi – Houston, Texas
  • Professionally and efficiently resolved issues and enhanced customer satisfaction ratings.
  • Resolved guest complaints quickly and efficiently.
  • Bussed and reset tables and kept dining room and work areas clean.
  • Stocked and maintained cleanliness of stations.
  • Served beverages, breads and butter and replenished items as necessary.
  • Delivered quality service by providing a warm and welcoming environment.
  • Described menu items, special offerings and appropriately identified wine pairings.
  • Folded napkins throughout the day to maintain an adequate supply.
  • Set dining tables according to type of event and service standards.
Cashier, 08/2016 to 06/2017
 Nana – Houston, Texas
  • Checked identification for proof-of-age and refused to sell alcohol to customers under the age of 21.
  • Processed payments by check, cash, debit and credit and maintained accurate drawers.
  • Totaled bills and calculated taxes.
  • Welcomed and greeted multiple customers daily.
  • Kept work areas clean, neat and organized for maximum productivity.
  • Created attractive displays to promote items.
  • Trained new cashiers on procedures, customer service and sales techniques.
Assistant, 02/2015 to 06/2016
 Promark – Houston, Texas
  • Communicated proactively with the supervisor and immediately brought issues to their attention.
  • Fielded phone calls from clients when supervisor was unavailable and provided informative answers to questions.
  • Greeted guests in a friendly and personable manner.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Followed merchandising guidelines to present visually appealing displays.
  • Actively pursued personal learning and development opportunities.
  • Mentored new sales associates to contribute to the store's positive culture.
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Resume Overview

Companies Worked For:

  • Ulta Beauty Inc.
  • U'maki Sushi
  • Nana
  • Promark

School Attended

  • Benjamin O. Davis High-school

Job Titles Held:

  • Lead Cashier
  • Server/ Cashier
  • Cashier
  • Assistant

Degrees

  • High School Diploma : 2016

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