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Lead Cashier Mod resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Promote customer loyalty and drive sales by managing efficient, service-oriented cashier teams. Experienced trainer, mentor and problem-solver with good multitasking and conflict mediation skills. Always ready to take on any operational or customer challenge.

Energetic Cashier with 11 years of experience assisting customers in settings with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boost sales by explaining current promotions, relating to customers and building rapport.

Enthusiastic Lead Cashier proudly offering a dedicated work ethic and a positive attitude. Energetic employee experienced in overseeing the appearance of the store so that it is always bright and cheerful to patrons and team members alike. Willing to work hard and take on any shift.

Hardworking cashier and server with 13 years of experience in super king market and Lassens . Enthusiastic when communicating with customers to take orders. Dedicated to delivering food while still hot. Focused on customer satisfaction and always willing to help.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Skills
  • Leadership experience
  • Cheerleading
  • Store operations leadership
Experience
07/2019 to Current
Lead Cashier/ MOD Ardent Health Services Henryetta, OK,
  • Increased safety awareness among employees, resulting in zero injuries.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
  • Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Effectively made change on the cash register, handling payments by cash, credit, debit and personal checks.
  • Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
  • Inspected checkout areas every [Timeframe] and directed team members in cleaning, trash removal and other actions to restore professional appearances.
  • Worked closely with front-end staff to assist customers.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff.
  • Resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Greeted customers promptly and responded to questions.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Counted and balanced cashier drawers.
  • Maintained work area in clean and neat manner.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Accepted merchandise returns.
06/2016 to 07/2018
Cashier Ardent Health Services Pryor, OK,
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Reviewed all store policies and made changes as needed to streamline operations and increase productivity.
  • Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Helped customers find specific products, answered questions and offered advice.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted customers with account updates, new service additions and promotional offers.
07/2006 to 07/2016
Cashier Super King Markets City, STATE,
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Worked closely with front-end staff to assist customers.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
  • Built and maintained effective working relationships with peers and upper management.
Education and Training
Expected in 05/2018
High School Diploma:
East Los Angeles Occupational Center - Los Angeles, CA
GPA:

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Resume Overview

School Attended

  • East Los Angeles Occupational Center

Job Titles Held:

  • Lead Cashier/ MOD
  • Cashier
  • Cashier

Degrees

  • High School Diploma

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