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Lead Behavioral Health Technician Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

I am a dedicated, reliable worker interested in a position within my community where I can make a positive impact on those around me. I am a team player with many years of supervisory experience.

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
02/2018 to 02/2020
Lead Behavioral Health Technician Kids Peace Mesabi Academies Lewiston, ME,
  • Maintained staff files and updated training materials.
  • Maintained an on call schedule with other lead staff for after hours emergencies.
  • Documented behavioral incidents thoroughly to keep accurate records.
  • Completed daily client rounds and tracked client movements.
  • Developed and deepened relationships with fellow staff members to enhance team collaboration.
  • Followed standard admissions procedures and documentation requirements for all client intakes.
  • Educated clients on important life skills, including housekeeping and food preparation.
  • Assisted with execution of client activities, support groups and field trips.
  • Maintained all client and employee areas in good working order and with adequate supplies.
  • Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
  • Performed searches of resident belongings prior to admissions and throughout stays.
  • Completed patient reports daily and submitted to management for evaluation.
  • Effectively managed daily charting for each patient.
  • Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
  • Communicated with clients and families in professional and respectful manner, effectively building lasting relationships.
07/2016 to 12/2018
Certified Nursing Assistant Amg Integrated Healthcare Management Muncie, IN,
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
  • Collected and documented vital signs to track current patient conditions.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Took patients vitals, including blood pressure, temperature and pulse and documented vital signs and weight of patients.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Collaborated with other disciplines to deliver patient care continuity from admission to discharge in support of medical and nursing care plans for individual patients.
  • Organized games and other activities to engage clients and offer mental stimulation.
  • Collected blood, tissue and other laboratory specimens and prepared for lab testing.
  • Collaborated with interdisciplinary teams to carry out doctor orders and treatment care plans.
  • Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files.
  • Observed patient conditions compassionately, listened attentively and reported abnormal changes to supervisor verbally and in writing while also following up with patient.
  • Maintained sanitary conditions by providing immediate wound care and dressing changes.
  • Assisted physicians with conducting examinations and patient scans during diagnostic processes.
  • Kept rooms clean, stocked and sanitized for proper infection control.
  • Maintained clean and neat environment in patient care area, checked and restocked supplies and handled linen management and trash removal.
  • Provided compassionate care and clear communication in dealing with issues of death and dying.
  • Maintained composure and efficiency during rapid response situation and emergency codes.
  • Documented activities and recorded information in EMR system.
  • Protected and promoted patient rights and assisted individuals to achieve maximum independence.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Assisted with adequate nutrition and fluid intake.
  • Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
07/2002 to 02/2016
Realtor Windermere Real Estate Northport, WA,
  • Managed real estate transactions from initiation to closing.
  • Scheduled home viewings with potential buyers.
  • Negotiated contracts and educated sellers and buyers about legal disclosures.
  • Hosted property tours and open houses to generate property interest and network with potential clients.
  • Maintained current and accurate CRM database of prospective customers.
  • Liaised between buyers, sellers and service contractors to coordinate home inspections and appraisals.
  • Facilitated closing process and monitored to ensure adherence to all facets of contract.
  • Prepared forms needed for real estate transactions, including contracts, deeds, closing statements and leases.
  • Obtained favorable terms by expertly negotiating sales prices between buyers and sellers.
  • Kept sales moving forward by attending inspections, preparing contracts and mitigating any issues.
  • Established positive flow of communication with clients, banks and attorneys to foster seamless property transactions.
  • Generated list of properties to meet specific client needs.
  • Researched and determined competitive market price.
  • Represented buyers and sellers in major real estate transactions.
  • Analyzed market statistics to identify trends and evaluate current property listings.
  • Accompanied buyers during property inspections.
  • Communicated with inspectors, lenders and pest control companies to maintain all terms of purchase agreement.
  • Promoted listings on social media and print advertisements.
  • Facilitated closing process on behalf of clients and reviewed all parts of contracts to resolve issues prior to closing.
  • Promoted sales through advertising, open houses and Multiple Listing Services.
  • Promoted properties via advertisements, open houses and multiple listing services.
  • Developed bid presentations for buyers and sellers, answering questions and promoting property features.
  • Expanded brand presence through proactive marketing and advertising strategies.
  • Developed extensive professional network with real estate investors.
  • Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
  • Assisted homeowners with relocation and moving services after sale of each home.
  • Conducted quarterly seminars and training sessions for sales agents to improve sales techniques.
  • Marketed real estate to various types of commercial clients to strengthen revenue opportunities.
  • Assisted investors with remodeling plans and associated costs to ensure client profitability and long-term business retention.
  • Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.
  • Evaluated mortgage options to help clients obtain financing at best rates and terms.
  • Identified potential sales or projects in line with client's historical buying trends, and proposed profitable opportunities to initiate purchase offers.
  • Monitored escrow process, coordinated contingency removal of property inspection and reviewed timely closing of escrow.
  • Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
  • Owner operator.
02/2001 to 07/2006
Business Owner Milam County Livestock Auction City, STATE,
  • Monitored weather conditions and adjusted strategies accordingly to avoid losses.
  • Demonstrated working techniques, practices and optimal safety behaviors to workers, maximizing performance and reducing wasteful processes.
  • Directed efficient crop production to maximize resource utilization and consistently meet schedule and financial demands.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Recognized by management for providing exceptional customer service.
Education and Training
Expected in 04/1996
High School Diploma:
Georgetown High School - Georgetown, TX
GPA:

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Resume Overview

School Attended
  • Georgetown High School
Job Titles Held:
  • Lead Behavioral Health Technician
  • Certified Nursing Assistant
  • Realtor
  • Business Owner
Degrees
  • High School Diploma