Lead Behavioral Health Technician resume example with 18+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
I am a dedicated, reliable worker interested in a position within my community where I can make a positive impact on those around me. I am a team player with many years of supervisory experience.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
02/2018 to 02/2020Lead Behavioral Health TechnicianKids Peace Mesabi Academies | Lewiston, ME,
Maintained staff files and updated training materials.
Maintained an on call schedule with other lead staff for after hours emergencies.
Documented behavioral incidents thoroughly to keep accurate records.
Completed daily client rounds and tracked client movements.
Developed and deepened relationships with fellow staff members to enhance team collaboration.
Followed standard admissions procedures and documentation requirements for all client intakes.
Educated clients on important life skills, including housekeeping and food preparation.
Assisted with execution of client activities, support groups and field trips.
Maintained all client and employee areas in good working order and with adequate supplies.
Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
Performed searches of resident belongings prior to admissions and throughout stays.
Completed patient reports daily and submitted to management for evaluation.
Effectively managed daily charting for each patient.
Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
Communicated with clients and families in professional and respectful manner, effectively building lasting relationships.
07/2016 to 12/2018Certified Nursing AssistantAmg Integrated Healthcare Management | Muncie, IN,
Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
Collected and documented vital signs to track current patient conditions.
Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
Engaged with patient family and friends to provide courteous visit experience.
Took patients vitals, including blood pressure, temperature and pulse and documented vital signs and weight of patients.
Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Collaborated with other disciplines to deliver patient care continuity from admission to discharge in support of medical and nursing care plans for individual patients.
Organized games and other activities to engage clients and offer mental stimulation.
Collected blood, tissue and other laboratory specimens and prepared for lab testing.
Collaborated with interdisciplinary teams to carry out doctor orders and treatment care plans.
Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files.
Observed patient conditions compassionately, listened attentively and reported abnormal changes to supervisor verbally and in writing while also following up with patient.
Maintained sanitary conditions by providing immediate wound care and dressing changes.
Assisted physicians with conducting examinations and patient scans during diagnostic processes.
Kept rooms clean, stocked and sanitized for proper infection control.
Maintained clean and neat environment in patient care area, checked and restocked supplies and handled linen management and trash removal.
Provided compassionate care and clear communication in dealing with issues of death and dying.
Maintained composure and efficiency during rapid response situation and emergency codes.
Documented activities and recorded information in EMR system.
Protected and promoted patient rights and assisted individuals to achieve maximum independence.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Assessed vitals and noted medical information to report changes to nursing staff and physicians.
Planned, prepared and served meals and snacks according to prescribed diets.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Assisted with adequate nutrition and fluid intake.
Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
Consulted with nurses to develop patient care plans and evaluate treatment options.
07/2002 to 02/2016RealtorWindermere Real Estate | Northport, WA,
Managed real estate transactions from initiation to closing.
Scheduled home viewings with potential buyers.
Negotiated contracts and educated sellers and buyers about legal disclosures.
Hosted property tours and open houses to generate property interest and network with potential clients.
Maintained current and accurate CRM database of prospective customers.
Liaised between buyers, sellers and service contractors to coordinate home inspections and appraisals.
Facilitated closing process and monitored to ensure adherence to all facets of contract.
Prepared forms needed for real estate transactions, including contracts, deeds, closing statements and leases.
Obtained favorable terms by expertly negotiating sales prices between buyers and sellers.
Kept sales moving forward by attending inspections, preparing contracts and mitigating any issues.
Established positive flow of communication with clients, banks and attorneys to foster seamless property transactions.
Generated list of properties to meet specific client needs.
Researched and determined competitive market price.
Represented buyers and sellers in major real estate transactions.
Analyzed market statistics to identify trends and evaluate current property listings.
Accompanied buyers during property inspections.
Communicated with inspectors, lenders and pest control companies to maintain all terms of purchase agreement.
Promoted listings on social media and print advertisements.
Facilitated closing process on behalf of clients and reviewed all parts of contracts to resolve issues prior to closing.
Promoted sales through advertising, open houses and Multiple Listing Services.
Promoted properties via advertisements, open houses and multiple listing services.
Developed bid presentations for buyers and sellers, answering questions and promoting property features.
Expanded brand presence through proactive marketing and advertising strategies.
Developed extensive professional network with real estate investors.
Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
Assisted homeowners with relocation and moving services after sale of each home.
Conducted quarterly seminars and training sessions for sales agents to improve sales techniques.
Marketed real estate to various types of commercial clients to strengthen revenue opportunities.
Assisted investors with remodeling plans and associated costs to ensure client profitability and long-term business retention.
Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.
Evaluated mortgage options to help clients obtain financing at best rates and terms.
Identified potential sales or projects in line with client's historical buying trends, and proposed profitable opportunities to initiate purchase offers.
Monitored escrow process, coordinated contingency removal of property inspection and reviewed timely closing of escrow.
Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
Owner operator.
02/2001 to 07/2006Business OwnerMilam County Livestock Auction | City, STATE,
Monitored weather conditions and adjusted strategies accordingly to avoid losses.
Demonstrated working techniques, practices and optimal safety behaviors to workers, maximizing performance and reducing wasteful processes.
Directed efficient crop production to maximize resource utilization and consistently meet schedule and financial demands.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Exceeded customer satisfaction by finding creative solutions to problems.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Recognized by management for providing exceptional customer service.
Education and Training
Expected in 04/1996High School Diploma | Georgetown High School, Georgetown, TXGPA:
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