keyholder resume example with 13+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Veteran retail management professional with demonstrated success in building and motivating teams to achieve and surpass objectives in sales, service and performance. Skilled at loss prevention, recordkeeping and team leadership. Always working to enhance revenue and boost customer satisfaction.
Skills
Energetic nature
Time management
Multi-tasking strength
Till counting
Quality assurance
Merchandising
Hard-working mindset
Team Player
Sales proficiency
Process and procedure development
Strategic selling
Merchandising operations
Developing brand messaging
Marketing strategy
Customer service
Critical thinking
Adaptability
Teamwork
Education
Habersham Central High SchoolMount Airy, GAExpected in ā ā: - GPA:
Western Governors UniversitySalt Lake City, UTExpected in ā āBachelor Of Administrative Studies:Accounting And Business Management - GPA:
Work History
Ascena Retail Group - Keyholder Seal Beach, CA, 01/2021 - Current
Trained team members in successful strategies to meet operational and sales targets.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Opened inventory boxes and restocked shelves.
Provided sales feedback to management to address concerns in sales reports.
Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
Received and counted money.
Opened and closed store Number days per week by counting registers, making deposits and storing and filing all daily paperwork.
Processed cash, credit, debit and check payments.
Completed store opening and closing procedures.
Counted out cash drawers and balanced totals.
Trained and mentored new employees.
Monitored security areas during busy periods.
Tracked and prioritized work orders to meet daily production requirements
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Directed customers to correct store locations.
Accepted and processed customer returns.
Improved customer service by projecting friendly and knowledgeable attitude.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Used weekly financial data to analyze company growth and optimize operational strategies.
Cracker Barrel Old Country Stores - Anodizing Extrusion Lithia Springs, GA, 12/2019 - 12/2020
Followed formulas in weighing resins and other chemicals to maintain productivity requirements.
Operated ultrasonic welding equipment, weight scales and forklifts to meet expected shift requirements.
Adjusted equipment for new product line and performed troubleshooting to deliver quality in operations.
Communicated machine production and material process status with relief shifts and management.
Measured extruded products to identify imperfections and adjusted controls to adhere to project specifications.
Completed product traceability, logs and production reports to accurately document extrusion-related activities.
Complied with chemical handling procedures and requirements for environmental health and safety.
Entered notes into database to keep record of daily and overall production and training use.
Exemplified positive attitude as team member in dynamic, fast-paced environment and remained composed and professional during complex challenges.
Aided in process design and tooling improvements to increase productivity and quality.
Monitored and maintained machine and water parameters to avoid stoppage on production line.
Met production goals through timely changeover and proper set up of injection molds and workstations.
Analyzed quality data to determine and drive desired outcomes.
Positioned cranes in response to hand signals and observed load hookup to determine safe load capacities.
Operated mobile crane and moved materials to various locations to meet job schedule demands.
Increased performance by safely and efficiently operating heavy machinery and equipment.
Performed daily safety checks to achieve safe operating condition of equipment.
Performed preventative maintenance such as reading and cleaning pressure gauges to obtain proper gas or tar flow.
Inspected, cleaned and performed operator level maintenance on equipment in accordance with standards.
Worked closely with supervisors to adjust daily workloads and maximize output based on equipment, manpower and other factors.
Alpine Pizza And Icecream - Restaurant Manager City, STATE, 07/2015 - 12/2018
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
Created fun team building activities to engage staff in up-selling to meet revenue targets.
Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.
Strategically developed effective marketing plans to increase sales and profits while managing costs.
Actively participated in ongoing customer service programs to build sales and rapport in community.
Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Led and directed team members on effective methods, operations and procedures.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Carefully interviewed, selected, trained and supervised staff.
Reconciled cash and credit card transactions to maintain accurate records.
Maintained safe working and guest environment to reduce risk of injury and accidents.
Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
Correctly calculated inventory and ordered appropriate supplies.
Organized special events in restaurant, including receptions, promotions and corporate luncheons.
Achieved highest employee retention rate in region.
Skillfully interacted with external vendors to obtain best quality in pricing and product.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Interacted positively with customers while promoting hotel facilities and services.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Prepared for and executed new menu implementations.
Wamart Supercenter - Zone Merchandise Supervisor City, STATE, 04/2006 - 03/2015
Managed all general orders and special assignments for business.
Prepared and supervised various budgetary plans in assigned region.
Evaluated each account for compliance with merchandising standards.
Created sales cycle plan to develop and service accounts through product marketing, prospecting, promotion and merchandising for proper product visibility.
Worked with managers and advertising directors to optimize promotions.
Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
Updated pricing and signage to complete product displays and educate customers.
Prepared interesting and innovative visual displays to grab customer interest and promote sales.
Set sales quotas, established performance expectations and visited retailers to optimize sales and customer service.
Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
Serviced accounts using prospecting, product marketing and merchandising techniques to enhance product awareness.
Planned out sales cycles to develop and service accounts by using product marketing, prospecting, promotion and merchandising for product awareness and placement.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.