Jessica Claire
Montgomery Street, San Francisco, CA 94105
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
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Experience
03/2019 to Current
Keyholder Hudson's Bay Company – Clarksburg, MD,
- Supervised team workflow, including managing customer needs and delegating tasks to employees for
optimal coverage. - Met sales targets consistently for each shift by positively engaging customers and delivering high levels of
service. - Engaged with customers to build rapport and promote long-term loyalty, increasing sales by 120%.
- Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
- Addressed employee issues and conflicts to provide input, feedback and coaching.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
- Organized in-store promotional events.
- Maintained store in clean and neat manner.
- Evaluated transactions for suspected fraud.
- Answered questions and resolved concerns.
- Signed for incoming shipments in manager's absence.
05/2018 to 03/2019
Forklift Operator RSR Solstice Sunglasses – Merrimack, NH,
- Attended departmental meetings, providing feedback to enhance future performance.
- Operated with zero safety violations and consistently met deadlines for loading trailers.
- Secured loads to prevent shifting or damage to items.
- Removed incoming items from trucks and rail cars and transported materials to staging area.
- Loaded items in optimal manner to maximize work efficiency.
- Moved goods between warehouse locations according to shipment and storage needs.
- Collaborated with team members to coordinate efficient and accurate movements.
- Inspected lifts before usage to prevent damage to goods being lifted.
- Transported materials to and from warehouses, production lines and packaging lines.
- Maintained current forklift training and certification as required by company policies.
- Operated forklifts and other transportation vehicles to move merchandise to and from target destinations.
- Picked orders from storage, wrapped and staged for shipments.
- Examined empty pallets for damage and moved pallets to proper storage areas.
10/2016 to 11/2018
Store Manager Ahmc Healthcare Inc. – Riverside, CA,
- Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation
for sales events. - Created work schedules according to sales volume and number of employees.
- Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings
- Processed shipments and maintained stock shelf organization.
- Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
- Hired, trained and managed team of 3 associates, including evaluating performance and enforcing disciplinary actions.
- Secured store perimeter and enforced procedures to minimize losses and protect store assets.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Met budget targets by controlling expenses and eliminating wasteful behaviors.
- Updated store pricing, signage and merchandising based on current promotions.
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
- Coached and empowered employees by creating and sharing motivational vision plans.
- Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
- Boosted sales by 321% by effectively cultivating customer rapport and delivering superior customer service.
06/2014 to 09/2016
Nurse Assistant Gentilly Gardens – City, STATE,
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
- Documented patient intake and dietary requirements and assisted with feeding.
- Performed inventory by monitoring expiration of medical supplies and medications.
- Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Collected specimens, monitored vitals and maximized patient comfort.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
- Used clinical skills to conduct lab draws, assess vital signs, complete glucose evaluations and treat pre-and post-operation patients.
- Provided personal nursing assistance in pre- and post-operative situations.
Education and Training
Expected in 05/2012
Associate of Applied Science: Medical Assisting
Swainsboro Technical College - Swainsboro, GA
Swainsboro Technical College - Swainsboro, GA
Expected in 05/2002
High School Diploma:
Swainsboro High School - Swainsboro, GA
Swainsboro High School - Swainsboro, GA
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Resume Overview
School Attended
- Swainsboro Technical College
- Swainsboro High School
Job Titles Held:
- Keyholder
- Forklift Operator RSR
- Store Manager
- Nurse Assistant
Degrees
- Associate of Applied Science
- High School Diploma
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