(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
  • Skilled Keyholder proficient in processing payments, resolving customer service issues and smoothly opening and closing stores. Collaborative team player with over years of experience. Market-savvy and performance-driven with motivational leadership style focused on maximizing team contributions and performance.
  • Looking To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths.
  • Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
  • Recruitment and Training
  • Customer Service Management
  • Handling Complaints and Inquiries
  • Cash Handling and Reconciliation
  • Scheduling and Time-Tracking
  • Delegation and Supervision
  • Inventory Management
  • Sales Leadership
  • Microsoft Office
  • Flexible Work Schedule
  • Implementing Pricing Strategies
  • Retail Operations
  • Merchandise Promotion and Display
  • Departmental Procedures
  • POS Terminal Operation
  • Adaptable to Changing Demands
  • Shelving
  • Store Reset and Recovery
  • Product Sales
  • Service-Oriented
  • Superior Work Ethic
  • Creativity and Originality
  • Basic Mathematics
  • Willingness to Learn
  • Employee Training
  • Calendar and Scheduling Software
  • MS Office
  • Good listening skills
  • Computer proficiency
  • Multitasking and Prioritization
  • Editing and Proofreading
  • Computer skills
  • Cooperative Attitude
  • Policies and Procedures
  • Inventory Stocking
  • Cash Register Operations
  • Pricing and Markdowns
  • Customer Relations
  • Sweeping and Mopping
  • Problem Solving
  • Cash Handling
  • Product Scanning
  • Reliable and Responsible
  • Detail-Oriented
  • Credits and Refunds
  • Product Location
  • Honest and Ethical
  • Team Leadership
  • Coin and Currency Counting
Ringgold Senior High School Monongahela, PA Expected in 06/2011 High School Diploma : - GPA :
Work History
Jockey International, Inc. - Keyholder
Glendale, AZ, 12/2016 - Current
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Opened and closed store many days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Processed cash, credit, debit and check payments.
  • Trained and mentored new employees.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Accepted and processed customer returns.
  • Opened inventory boxes and restocked shelves.
  • Received and counted money.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Rotated stock according to dates and protocols.
  • Broke down boxes and disposed of trash.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Provided sales feedback to management to address concerns in sales reports.
  • Oversaw team of 5 employees.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Tracked and prioritized work orders to meet daily production requirements
  • Directed customers to correct store locations.
  • Monitored security areas during busy periods.
  • Used weekly financial data to analyze company growth and optimize operational strategies.
  • Designed and built over many displays per month to generate customer interest in store merchandise.
Lakeshirts, Inc - Kitchen Prep Cook
Detroit Lakes, MN, 12/2014 - 11/2016
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Trained and assisted new kitchen staff members.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
Lowes - Sales Accosiate
City, STATE, 04/2012 - 10/2014
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Processed product returns and assisted customers with other selections.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Tracked stock using company inventory management software.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Educated associates on market trends and stayed up-to-date on forecasts.

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School Attended

  • Ringgold Senior High School

Job Titles Held:

  • Keyholder
  • Kitchen Prep Cook
  • Sales Accosiate


  • High School Diploma

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