Keyholder resume example with 9+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Resourceful Keyholder experienced in accomplishing management-level tasks. Track record of success includes training, store opening/closing and money handling. Highly responsible with strong accuracy and dedicated nature.

  • Merchandising
  • Decision-making
  • Team leadership experience
  • Employee training
Education and Training
The Art Institute Of Pittsburgh Pittsburgh, PA Expected in GED : - GPA :
Ace Hardware - Keyholder
Saint Peters, MO, 07/2020 - 04/2021
  • Responded to safety and loss prevention incidents.
  • Signed for incoming shipments in manager's absence.
  • Evaluated transactions for suspected fraud.
  • Set up visually appealing promotional displays.
  • Operated cash register.
  • Maintained store in clean and neat manner.
  • Emphasized customer service excellence through ongoing training of front-line team members, increasing customer satisfaction ratings [Number]%.
  • Sold over $[number] in merchandise in [timeframe].
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Calculated bill totals and tax amounts.
  • Recommended improvements to store procedures.
Garfield County Public Hospital District No.1 - Dishwasher
Pomeroy, WA, 11/2018 - 01/2019
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Wiped and sanitized various kitchen surfaces using specific cleaning supplies.
  • Assisted [Job title]s with [Task] and [Task] upon dishwashing completion and during peak meal times.
  • Replaced clean utensils in storage bins, enabling servers to grab forks, knives and spoons quickly.
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Organized clean utensils in storage bins for servers to access easily.
  • Unboxed, stored and organized incoming kitchen supplies with every delivery.
  • Maintained assigned areas to keep organized and clean by mopping floor, [Task] and [Task] to reduce accidents and sanitize.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
  • Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
Beacon Roofing Supply, Inc. - Manager Trainee
Mckinney, TX, 05/2016 - 05/2017
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Responded to advanced issues with professional and relationship-focused approach.
  • Organized resources and minimized waste to protect company interests and complete projects on time.
  • Worked with and leadership to develop and implement action plans to protect company assets and profitability.
  • Collaborated with other managers to plan and direct organizational tasks.
  • Assisted with opening and closing of retail branch office.
Omnicom Media Group - Supervisor
Jersey City, NJ, 01/1994 - 01/2002
  • Complied with company policies, objectives and communication goals.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Developed position rotation to support continuous improvement and operator development.
  • Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Provided ongoing training to address staff needs.
  • Created training manual for all employees to use as reference guide.

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Resume Overview

School Attended

  • The Art Institute Of Pittsburgh

Job Titles Held:

  • Keyholder
  • Dishwasher
  • Manager Trainee
  • Supervisor


  • GED

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