Key Holder Supervisor resume example with 2+ years of experience
Resourceful Keyholder experienced in accomplishing management-level tasks. Track record of success includes training, store opening/closing and money handling. Highly responsible with strong accuracy and dedicated nature.
Responsive team leader with strong background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.
Seasoned retail supervisor with strong history of leading high-performance teams to meet and exceed sales, service and operational objectives. Diligent about monitoring shrinkage, managing records and keeping teams productive and motivated. Focused on driving revenue growth with proactive and strategic approaches.
I am good at de escalation when there are conflicts between employees or customers. Like to run a tight ship and Jessicaything has to be done in a timely manner. Always on time to get things done and love to do it with a smile on my face. |
- Operated cash register.
- Maintained store in clean and neat manner.
- Signed for incoming shipments in manager's absence.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Set up visually appealing promotional displays.
- Addressed employee issues and conflicts to provide input, feedback and coaching.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Responded to safety and loss prevention incidents.
- Calculated bill totals and tax amounts.
- Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
- Evaluated transactions for suspected fraud.
- Maintained cleanliness and organization of line workstations.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Distributed prepared food to servers in well-ordered manner.
- Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
- Monitored kitchen productivity and assessed overall productivity and workflow.
- Reviewed quality standards and verified continuous application throughout kitchen environment.
- Planned and prepared schedules for food preparation.
- Marinated food items according to corporate-provided instructions and recipes.
- Stored foods in designated areas by following standard wrapping, dating and rotation procedures.
- Utilized kitchen utensils and equipment to weigh, measure and mix ingredients according to recipes or personal judgment.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and bJessicaage products to ensure quality.
- Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
- Resolved problems or concerns to satisfaction of involved parties.
- Exhibited thorough knowledge of foods, bJessicaages, supervisory duties, service techniques and guest interactions.
- Applied classic culinary training, awareness of market and menu trends, cost control process and team building to meet and exceed brand-based performance standards.
- Delegated tasks to employees and monitored activities and task completion.
- Resolved customer complaints and reported issues to senior management.
- Completed opening and closing duties to facilitate business operations.
- Upheld company standards and compliance requirements for operations and cleanliness.
- Documented receipts, employee hours and inventory movements.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Created and improved daily operational plans, including production schedules and optimizing task flows.
- Assisted with performance reviews to identify areas of improvement.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Coordinated shift-based inventory receiving, auditing and restocking.
- Evaluated, reconfigured and performed equipment maintenance to support operational goals.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Assisted general manager with operations game plan and company initiatives implementation.
- Documented production levels, materials used and special incidents to keep management informed of daily activities.
- Organized daily workflow and scheduled staff vacations for adequate coverage.
- Oversaw timely execution of promotions and marketing programs.
- Implemented continuous improvement programs to increase productivity, improve quality and reduce costs.
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Resume Overview
School Attended
- Sorensons Ranch School
Job Titles Held:
- Key Holder Supervisor
- Grill Manager
- Shift Lead
Degrees
- High School Diploma
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