key holder supervisor resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Work Prioritization
  • Educational Leadership
  • Handling Complaints and Inquiries
  • Customer Engagement
  • Financial Data Analyzation
  • Operational Efficiency
  • Recruitment and Training
  • Implementing Pricing Strategies
  • Managing Customer Needs
  • Reporting and Performance Analysis
  • Shrinkage Prevention
  • Staff Coaching and Training
  • Delegation and Supervision
  • Computer Proficiency
  • Managing Inventory Stock
  • Cash Handling and Reconciliation
  • Cash Register Operations
  • Financial Recordkeeping
  • Customer Needs Assessments
  • Health and Safety Procedures
  • Customer Inquiries
  • Merchandise Quality Assurance
  • Inventory Accuracy
  • Scheduling and Time-Tracking
  • Flexible Work Schedule
  • Microsoft Word
  • Customer Transactions
  • Till Counting
  • Loss Prevention Goals Monitoring
  • Persuasive Negotiations
  • Product Presentation
  • Administrative Duties
  • Compliance Requirements
  • Store Layouts
  • Thorough Knowledge of Product
  • Customer Retention
  • Product Selection
  • Proper Staffing
  • Participation Strategies
  • Store Reset and Recovery
  • Team Leadership
  • Regulatory and Legal Compliance
  • Administrative Documentation
  • Problem Anticipation and Resolution
  • Improvement Strategies
  • Records Organization
  • Disciplinary Action
  • Team Goals
  • Scheduled Services
  • Stock Replenishment
  • Retail Industry Experience
  • Microsoft PowerPoint
  • Effective Working Relationships
  • Adaptable to Changing Demands
  • Advising and Coaching
  • Departmental Procedures
  • Corrective Actions
  • Cash Counting
  • Calendar and Scheduling Software
Work History
10/2020 to 10/2022
Key Holder Supervisor Mclaren Health Care Clio, MI,
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Trained and mentored new employees.
  • Opened and closed store days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Processed cash, credit, debit and check payments.
  • Opened inventory boxes and restocked shelves.
  • Received and counted money.
  • Accepted and processed customer returns.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Rotated stock according to dates and protocols.
  • Broke down boxes and disposed of trash.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Tracked and prioritized work orders to meet daily production requirements
  • Directed customers to correct store locations.
  • Monitored security areas during busy periods.
  • Provided sales feedback to management to address concerns in sales reports.
  • Oversaw team of employees.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Used weekly financial data to analyze company growth and optimize operational strategies.
  • Designed and built displays to generate customer interest in store merchandise.
09/2018 to 09/2020
Medical Assistant Receptionist Mccoy's Building Supply Galveston, TX,
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Checked patient insurance, demographic and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Completed patient referrals to other medical specialists.
  • Maintained current and accurate medical records for patients.
  • Supported office staff and operational requirements with administrative tasks.
  • Enhanced office productivity by handling high volume of callers per day.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Completed and filed financial documentation for accounting purposes.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Contributed to and helped lead employee staff meetings, reporting trends in procedures, advising leadership on resources needed and preparing information to be disseminated.
02/2018 to 02/2019
Cashier The Home Depot City, STATE,
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Solicited customers to apply for credit cards and item protection plans.
Expected in 09/2018
Associate of Science: Medical Administrative Assistant
Ultimate Medical Academy - Clearwater - Clearwater, FL

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Resume Overview

School Attended

  • Ultimate Medical Academy - Clearwater

Job Titles Held:

  • Key Holder Supervisor
  • Medical Assistant Receptionist
  • Cashier


  • Associate of Science

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