LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Key Holder / Shift Lead
Please provide a type of job or location to search!
SEARCH

Key Holder / Shift Lead Resume Example

Resume Score: 90%

Love this resume?Build Your Own Now
KEY HOLDER / SHIFT LEAD
Objective

Retail associate in a Key Holder / Shift Lead position with over nine years experience in various different retail brands and product knowledge, hard working with good a ethic taken from every prior place of employment from my past, combining all things learned thus far into what I now know today. Always consistently delivering my personal best to each consumer with or with out an intent to purchase who passes through the door to shop. Striving to repeatedly provide each and every customer new or returning with an experience worth remembering during each shopping visit. continuously showing genuine hospitality to ensure their return and the passing on of positive words to friends and family.

Summary

Someone who's always willing to go the extra mile based on current store policies to ensure 100% customer satisfaction each and every single time they shop. I'm an individual that is very knowledgeable in many fields from clothing, weight loss and consulting right down to holistic pet food and care. Who is always extremely eager to learn the tips, tricks and trades needed in helping to further my abilities within the ever growing retail industry as I continue to grow in my place of employment and personal life to constantly further my career and skills to provide the best asset to you and your place of business.

Accomplishments

Ensured that each customer received a smile, an understanding ear, and education on products or issues at hand based on my current place of profession. While simultaneously providing outstanding service and maintaining said store policy. As well as providing a safe fun and nurturing environment for my associates and consumers to shop, work, learn and grow in.

Experience
Key Holder / Shift LeadJan 2014 to Apr 2015
TailsSpin Pet Food and Accessories - Pooler, GA
  • Customer service / Greeting customers
  • Tracking of inventory and adjustments when needed
  • Tracking customer returns, making sure that products are returned to proper vendors to ensure credit to our store accounts.
  • Merchandising new and old product displays through out store
  • Invoice management for proper maintenance of inventory counts upon shipments weekly arrivals.
  • Adding new products and details into Point of Sale, and correctly pricing them based on our cost and mark up.
  • Making the weekly bank runs for deposit and correct change for closer at end of day
  • Trained in taking inventory for ordering products needed for the store in case the ordering manager is unable to do so.
  • Able to and trusted to help manage stores when Owners and Management are away at product trade shows for up at least three days at a time if needed.
  • Helped oversee and participate in special event we've hosted. Including The Annual Woof Woof Run for pet cancer research and awareness, Ran the booth for Savannah Pride 2014 while Owners were away on business, walked wit TailsSpin owners in Tybee's Islands first pride parade of 2014, and also took part in assisting with The Annual Pet Care Adoption Fair 2014.
  • Helped to coordinate in store events such as our Low Cost Vaccine Clinics, and Pet Adoptions with One Love, Coastal Pet, and Save A Life Rescue Agencies including set up and breakdown.
  • Trained associates on Opening and Closing Procedure if being promoted, Training new hires on procedure and P.O.S. System, helped to also teach knowledge of product when need for assistance with customers.
  • Oversee associates and delegate tasks if manager wasn't present on site.
  • Ensure that customers are 100% satisfied with product purchase or return credit.
  • Track and find products for Special Order and Standing Order customers in books and when received on trucks if MOD.
  • Get new and existing customers to either sign up or update personal info in customer data base to provide a better service to them.

Program Consultant / Personal ConsultantSep 2010 to Jan 2011
Jenny Craig Weight Loss Centers - West Hollywood, CA
  • Partner with clients to guide and support them through the weight loss and management process during weekly one-on-one consultations.
  • Initiate phone contact with clients to monitor progress and uphold retention, sell products and menu options to clients based on their individual needs.
  • Assist with closing procedures and delivery of prior days deposit to bank.
  • Track and organize store inventory in proper order
Retail Sales AssociateAug 2007 to Jan 2010
White House / Black Market - Rolling Hills Estates, CA
  • Processed sales and customer returns to ensure customer satisfaction.
  • Trained and supervised new hires on company policy and procedures.
  • Organized and tracked store inventory and incoming shipments.
  • Assisted with layout and execution of store visual merchandising.
  • Coordinate customer outreach to establish a broader client base.
  • Engaged and oversaw needs of new and frequent clients.
  • Aided in the opening and closing procedures of the store with manger on duty.
  • Located special, sale or out of stock merchandise as requested by clients.
  • Confirmed that all new and returning clients are aware of current and future promotions.
  • Ensured that each customer received outstanding service.
  • Maintained awareness of all promotions and advertisements.
  • Aided in floor moves, merchandising, and display maintenance.
  • Assisted in processing and replenishing of merchandise and monitoring floor stock.
  • Aided customers in locating merchandise.
  • Communicated customer requests to management.
  • Assisted in completing price changes within the department.
  • Participate in year-end inventory and cycle counts.
  • Assisted in ringing up sales at registers and/or bagging merchandise.
Education
High School Diploma, General Education2009West High School - Torrance, CA, United States

High School Diploma

Skills

Inventory tracking, Associate promotion and new hire training, Client tracking, Visual merchandising of products and display, organization, inventory management, product pricing and detailing, client advisement, motivational communications, delegating duties to associates on shift, and maintaining a positive moral for all to work in. Easy learning of all cash register systems used thus far including, M.A.R.S. Retail system, Sonic Analytics, and Intuit Point of Sale. Fluent with Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft XP, Windows Vista, and Windows 7.



Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • TailsSpin Pet Food and Accessories
  • Jenny Craig Weight Loss Centers
  • White House / Black Market

School Attended

  • West High School

Job Titles Held:

  • Key Holder / Shift Lead
  • Program Consultant / Personal Consultant
  • Retail Sales Associate

Degrees

  • High School Diploma , General Education 2009

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Shift-Manager-Key-Holder-resume-sample

Shift Manager Key Holder

Duck Donuts Company

Pottstown, Pennsylvania

shift-supervisor/-key-holder-resume-sample

shift supervisor/ key holder

Starbucks Coffee

Rockville, Maryland

Pinkberry-

Shift-Leader/-Key-holder-resume-sample

Pinkberry Shift Leader/ Key holder

Pinkberry

Bridgeport, Connecticut

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.