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key holder sales associate resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Punctual Key Holder offers top skills in customer service and cash handling paired with outstanding multitasking and communication abilities. Responsible and mature individual with two years of experience enhancing store operations. Recognized for exceeding expectations and building customer loyalty. Watchful House Sitter offering years of hands-on experience taking care of homes and properties. Versed in completing light housekeeping and property maintenance duties and fully securing homes. Flexible and responsible individual possessing outstanding prioritization and organizational abilities. Good at forming connections and conversing with customers.

Skills
  • Flexible Schedule
  • Valid Driver's License
  • Phone and Email Communication
  • Product Knowledge
  • Transportation and Errands
  • Home Visits
  • Attention to Detail
  • Verbal and Written Communication
  • Trend Monitoring
  • Customer Service
  • Shipping and Receiving Packages
  • Activity Planning
  • Relationship Building
  • Self-Directed
  • Excellent Communication
  • Creative Thinking
  • Pet Feeding
  • Housekeeping
  • Problem-Solving
  • Overnights and Weekends
  • Garden and Plant Care
Experience
Key Holder/Sales Associate, 02/2020 to 01/2022
Ymca Of DelawareDover, DE,
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Maintained store and maintained appearance.
  • Operated cash register.
  • Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
  • Developed product knowledge expertise and drove revenue growth by understanding features and benefits in full.
  • Signed for incoming shipments in manager's absence.
  • Opened and closed store in absence of senior managers.
  • Performed store opening and closing tasks to comply with preset store operations guidelines.
  • Maintained updated brand and product knowledge to deliver optimum customer shopping experience.
  • Set up visually appealing promotional displays.
  • Completed point of sale opening and closing functions to enable accurate transaction processing and accounting operations.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Addressed employee issues and conflicts to provide input, feedback and coaching.
  • Maximized customer satisfaction by empowering staff to handle customers' issues and deliver top-notch service.
  • Assisted customers with locating and securing desired products.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Adhered to company policies and procedures and recommended coworkers' compliance to establish uniform standard of conduct.
House and Pet Sitter, 03/2019 to Current
N/ACity, STATE,
  • Fed, watered, walked and exercised dogs or other pets.
  • Collected mail and packages for homeowners and stored in secure location.
  • Used strong verbal and written communication skills to convey messages by phone, email or text to homeowners.
  • Turned on lights at dusk and locked first floor doors and windows upon leaving.
  • Communicated with clients by sending updates and photos.
  • Checked home's windows and doors for secured and locked entry points.
  • Maintained yard by watering plants and trimming hedges.
  • Completed regular household maintenance and chores.
  • Reported concerns directly to homeowners via phone or text.
  • Monitored major systems such as water heater, air conditioner and toilets.
  • Completed purchases and errands for parties or anniversary celebrations.
Referee, 09/2013 to 04/2014
GLSACity, STATE,
  • Adhered to and enforced game rules and regulations.
  • Managed behavior of players, coaches and crowd to facilitate gameplay.
  • Fostered sportsmanship among players and coaches to minimize in-game conflict.
  • Awarded points, verified score calculations and communicated end-of-game results to teams and spectators.
  • Executed high-pressure decisions, awarded points and imposed penalties under time constraints.
  • Conferred with coaches, players and umpires to discuss calls and disputes.
  • Officiated games and matches, following sports program's rules and regulations.
  • Explained rules, regulations and league guidelines to players and coaches.
  • Alerted players, coaches and fellow officials to rule infractions and issued penalties.
  • Tracked game scores, added or subtracted points and imposed penalty points.
  • Tracked times of events and elapsed time during individual game segments.
Education and Training
Associate of Arts: , Expected in 05/2025 to Chapman University - Orange, CA
GPA:
High School Diploma: , Expected in 05/2021 to Ombudsman - Charter East Ii High School - Libertyville, IL
GPA:

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Resume Overview

School Attended

  • Chapman University
  • Ombudsman - Charter East Ii High School

Job Titles Held:

  • Key Holder/Sales Associate
  • House and Pet Sitter
  • Referee

Degrees

  • Associate of Arts
  • High School Diploma

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