- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Resourceful Keyholder experienced in accomplishing management-level tasks. Track record of success includes training, store opening/closing and money handling. Highly responsible with strong accuracy and dedicated nature.
Responsive team leader with strong Sales and Customer Service background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude. Talented at monitoring and managing customer service experiences and recognized for maintaining current and accurate knowledge of product features, benefits and availability. Excellent decision-making, multitasking and leadership abilities.
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City Of Farmington Nm – Farmington, NM,
- Operated cash register.
- Maintained store in clean and neat manner.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Set up visually appealing promotional displays.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
- Organized in-store promotional events.
- Enhanced sales by implementing merchandising and promotional improvements.
- Monitored sales performance through analysis of sales reports and comparison shopping.
- Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
- Recommended improvements to store procedures.
- Sold over $ 51,000 in merchandise in 2021
- Supported store in delivering excellence in Sales,Service and Operations
- Promoted engaging customer experiences by sharing expertise on cooking,baking or entertaining
- Assisted couples for products to begin their wedding registry
Hallmark Corporation – City, STATE,
- Operated cash register.
- Maintained store in clean and neat manner.
- Signed for incoming shipments in manager's absence.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Set up visually appealing promotional displays.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Addressed employee issues and conflicts to provide input, feedback and coaching.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
- Managed inventory and stock levels in coordination with purchasing and receiving department.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Responded to safety and loss prevention incidents.
- Organized in-store promotional events.
- Enhanced sales by implementing merchandising and promotional improvements.
- Monitored sales performance through analysis of sales reports and comparison shopping.
- Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
- Recommended improvements to store procedures.
- Emphasized customer service excellence through ongoing training of front-line team members, increasing customer satisfaction ratings (Based on a scale of 1-10)
- Met or exceeded daily goals
- Was #1 in enrolling customers in the "Crown Rewards Program"
Rolly's Baby And Children's Boutique – City, STATE,
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Educated customers on special pricing opportunities and company offerings.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Upheld strict quality control policies and procedures during customer interactions.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Shared detailed information regarding options to help customers make decisions.
- Consulted with customers regarding needs and addressed concerns.
- Supported operational improvements and resolution of problems to deliver top-notch customer service.
- Gift Wrapping service to all our customers
- Assisted customers with baby shower registry/gift selection
Towers High School - Decatur, GA
Georgia State University - Atlanta, GA
Florida State University - Tallahassee, FL
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School Attended
- Towers High School
- Georgia State University
- Florida State University
Job Titles Held:
- Key Holder Leader
- Key Holder Leader
- Customer Service Associate
Degrees
- High School Diploma
- Some College (No Degree)
- Some College (No Degree)
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