Key Holder resume example with 3+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Outgoing employee eager to contribute many years of experience and knowledge to talented team. Driven to go above and beyond to meet sales objectives while focusing on guest satisfaction and quality service. Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team while bringing value through retail experience. Always looking for new opportunity and learning new skills daily.

  • Inventory monitoring
  • Resource allocation
  • Cash handling
  • Product replenishment
  • Team leadership
  • Cash register familiarity
  • POS systems knowledge
  • Accurate money handling
  • Merchandising
  • Excellent communication skills
  • Customer-oriented
  • Stocking
  • Motivated team player
  • Key holder experience
  • Sale expertise
  • Complaint resolution
  • Behavior modification
  • Educational support
  • Exceptional organizational skills
  • Infant, toddler and preschool curricula
  • Housekeeping
  • Behavior management techniques
  • Meal planning and preparation
  • Adept at working with special needs children
  • Efficient multi-tasker
  • Self-sufficient
  • Dependable
  • Friendly and likeable
  • Energetic caregiver
  • Loves children
  • Effective leader
  • Creative
  • People-oriented
  • Customer service-oriented
Work History
01/2019 to Current
Key Holder Michael Kors Wayne, NJ,
  • Recommended items to customers, thoroughly explaining details.
  • Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
  • Resolved many issues over phone with multiple customers daily.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Operated POS system to itemize and complete average of customer purchases.
  • Handled phone calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
  • Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Count cash drawers daily opening and closing shifts.
  • Balance cash drawers every night, clean up the whole store, organize to prepare for the next day shift.
  • Provide customer service all throughout the shift, the store is all about the customers and making them happy and comfortable while shopping or bringing inventory to our franchise store.
08/2017 to 12/2019
Cashier Dean Health Ripon, WI,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Educated customers on promotions to enhance sales.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Worked closely with managers to solve problems and handle customer concerns.
  • Reviewed weekly sales circulars and monitored price changes.
  • Efficiently processed new orders, completing daily transactions with remarkable accuracy.
06/2019 to 08/2019
Nanny Bright Horizons Family Solutons Lexington, MA,
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Assisted children with homework assignments and special projects across different subjects to promote academic success.
  • Coordinated different types of activities to enhance physical and intellectual development.
  • Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
  • Supported children's educational progress by reviewing completed homework, quizzing on math and science and assisting with [Task].
  • Taught children everyday skills, including tying shoes, dressing, potty training, basic math and language.
  • Housework around the home, Including full cleanup of bedrooms, kitchen, playrooms, etc.
  • Children had ADHD so I made sure they always took their medicine every morning.
  • I was a tutor and a nanny, before I was their nanny I would help them weekly during the school year with completing homework assignments.
Expected in
High School Diploma:
Methacton High School - Eagleville, PA

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Resume Overview

School Attended

  • Methacton High School

Job Titles Held:

  • Key Holder
  • Cashier
  • Nanny


  • High School Diploma

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