LiveCareer-Resume

key holder resume example with 1+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.

Skills
  • Team Leadership
  • Training and Development
  • Sales
  • Workplace Safety
  • Sales Goals
  • Staff Management
  • Cash Handling
  • Cleaning
  • Store Merchandising
  • Sales Reporting
  • Sales Strategy
  • Product Knowledge
  • Cash Register Operation
  • Product Promotion
  • Visual Merchandising
  • Product Sales
  • Customer Complaint Resolution
  • Spreadsheets
  • Product Replenishment
Work History
09/2021 to Current
Key Holder San Francisco Goodwill Burlingame, CA,
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
  • Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Created financial reports and documentation for review by store management staff.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
  • Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Managed customer needs and delegated tasks to employees for optimal coverage.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Promoted business' development by building and maintaining relationships with new clients.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
06/2021 to 10/2021
Key Holder San Francisco Goodwill Bayview, ID,
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Created financial reports and documentation for review by store management staff.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Managed customer needs and delegated tasks to employees for optimal coverage.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
06/2020 to 05/2021
Crew Member Npc International Winnsboro, LA,
  • Assisted other team members to achieve goals.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Collaborated with team members to complete orders.
  • Worked front counter, drive-thru and other areas as needed.
  • Became familiar with products to answer questions and make suggestions.
  • Worked well with teammates and accepted coaching from management team.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Operated as full-service food provider in Type establishment by taking orders, preparing meals and collecting payments.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Accurately operated cash register to process customer payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Brewed coffee and tea and changed out drink station syrups.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Completed milkshakes and ice cream desserts for customers.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Education
Expected in 05/2021 to to
High School Degree :
Mart High School - Mart, TX
GPA:
Expected in 05/2023 to to
Associate : Child Psychology
McLennan Community College - Waco, TX
GPA:

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Resume Overview

School Attended

  • Mart High School
  • McLennan Community College

Job Titles Held:

  • Key Holder
  • Key Holder
  • Crew Member

Degrees

  • High School Degree
  • Associate

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