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Key Holder Resume Example

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KEY HOLDER
Summary

Personable bakery professional offering expertise in company menu items and suggesting catered solutions to meet customer needs. Skilled in cleaning and using bakery equipment and assisting with bakery tasks.

excellent people skills, creates very good relationships with customers, keeping them loyal and satisfied.

Team leader, good teacher for new employees needing direction

fast learner, good observer and very reliable.

Up for many tasks

Experience
08/2019 - CurrentGameStop - Key HolderBaytown, TX
  • Completed administrative duties, including opening and closing reports and bank deposits, each day to keep back-office functions current and accurate.
  • Supervised teams of up to [Number] employees and provided leadership and guidance to boost productivity, customer service levels and sales success.
  • Stepped up to assist [Job title]s with [Task] and [Task] during busy periods to maintain consistent and reliable service levels for patrons.
  • Accomplished company-defined sales goals during each shift by actively engaging customers, providing exemplary service and promoting [Type] items.
  • Worked as team member assisting with cashier duties, product merchandising and cleaning to maximize store efficiency.
  • Built and maintained customer rapport, which improved sales purchases by [Number]% within [Timeframe].
  • Promoted new products and sales to encourage revenue growth and boost upselling.
  • Compiled weekly monetary reports and records for store managers.
  • Assisted upper management with reporting sales data, assessing employee performance and [Task].
  • Managed stock demands, employee shift schedules and opening and closing operations and adapted professionally to all unexpected changes.
  • Managed store operation duties, including counting cash drawers and checking equipment for proper functioning to maintain optimal performance levels.
  • Increased revenue by leveraging product promotion skills and knowledgeable sales strategies.
  • Mentored newly hired [Job title]s in upselling techniques, [Skill] and [Skill] to improve sales expertise.
  • Increased store sales by [Number]% by cross-selling complementary items.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Guided and supported [Number] staff members to consistently achieve team and personal goals.
11/2018 - 08/2019TimeWise Inc. - CashierBaytown, TX
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Served needs of as many as [Number] patrons per shift, including collecting payments, tracking rewards and handling customer service issues.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Processed customer payments quickly and returned exact change and receipts.
  • Learned roles of other departments to provide coverage and keep store operational.
10/2017 - 08/2018Nestle Toll House - Bakery ClerkBaytown, TX
  • Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
  • Greeted incoming patrons, offered menu advice and documented order details and special preferances.
  • Provided excellent customer service to foster satisfaction and loyalty.
  • Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth and efficient during high-volume periods.
  • Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
  • Listened to guests to understand needs and help each person select optimal products and services.
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Managed cash till, secured extra cash and processed credit, debit and check payments to complete customer orders.
  • Processed bakery sales transactions for more than [Number] customers per day using POS system.
  • Merchandised food, including garnishes for serving presentation.
  • Recruited, trained and supervised [Number] bakery staff.
  • Placed dough in pans, molds and sheets, monitoring products during baking and adjusting temperatures as needed.
  • Designed and implemented new bakery menu, emphasizing local produce, resulting in [Number]% increase in sales.
  • Created attractive dessert trays for catering events.
  • Maintained safe and sanitary area by checking food products' temperature and freshness.
  • Measured, mixed and prepped raw materials according to company specifications and recipes.
  • Controlled spoilage by generating turn movement and maintaining monthly inventory.
  • Monitored cooking completion times for efficient use of ovens and other equipment.
  • Followed code dating procedures and adhered to legal regulations governing product labeling and packaging.
Skills
  • Baking equipment operation
  • Cash management
  • Menu item expertise
  • Cash register operation
  • Health department regulations
  • Bakery display management
  • Sales processing
  • Opening and closing duties
  • Solid problem solver
  • Sanitation and cleanliness
  • Inventory management
  • Strong communication skills
  • Kitchen safety
Education and Training
05/2017BarbershillMint Belviue , TXHigh School Diploma
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Resume Overview

Companies Worked For:

  • GameStop
  • TimeWise Inc.
  • Nestle Toll House

School Attended

  • Barbershill

Job Titles Held:

  • Key Holder
  • Cashier
  • Bakery Clerk

Degrees

  • High School Diploma

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