key holder resume example with 8+ years of experience
- 609 Johnson Ave.49204TulsaOK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Organized Key Holder leverages 2 years of experience to contribute value to company. Committed to cultivating exceptional service while meeting and exceeding aggressive sales goals. Demonstrates consistent selling behaviors that inspire customers toward greater connection with products and services. Reliable Key Holder effective at fostering customer satisfaction and increasing positive feedback. Aiming to offer unparalleled commitment to service, sales and reliability. Plans, delegates and follows up on expected tasks, assignments and activities to meet expectations and objectives. Seasoned retail supervisor with strong history of leading high-performance teams to meet and exceed sales, service and operational objectives. Diligent about monitoring shrinkage, managing records and keeping teams productive and motivated. Focused on driving revenue growth with proactive and strategic approaches. Reliable Medical Receptionist offering 3 years of experience working in busy clinical practices and urgent care settings. Seasoned Medical assistant adept at managing diverse medical administrative needs in high-volume, patient-centered settings. Proficient in coordinating charts, collecting payments and managing forms. Highly organized and resourceful with excellent judgment and multitasking abilities.
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Cycle Gear Inc. – Mcallen, TX
- Accepted cash and credit card payments, issued receipts, and provided change.
- Verified customer age requirement for alcohol or tobacco purchases.
- Disseminated information to customers regarding account updates, new service additions, and promotional offers.
- Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized.
- Handled credit applications from customers, liaised with credit manager for approvals and account setup, and processed credit card payments.
- Tracked company inventories, moved excess stock, and arranged products to improve sales.
St. Joseph Health – Orange, CA
- Operated cash register, collected payments, and provided accurate change.
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Learned roles of other departments to provide coverage and keep store operational.
Two Men And A Truck – Vancouver, WA
- Monitored customer traffic to determine appropriate staffing and create engaging customer-centric selling and service environment.
- Compiled weekly monetary reports and records for store managers.
- Accomplished sales goals by engaging customers, providing exemplary service and promoting special items.
- Partnered with store leadership team to learn and understand all management processes and reports.
- Maintained and achieved measurable goals to improve sales by 75%.
- Sought new ways to improve metrics by partnering with Store Manager and Assistant Store Manager.
- Fostered service and selling culture to exceed customer expectations and build enduring consumer relationships.
- Assisted with training and supervision of staff to develop and maintain store selling, customer service skills and product knowledge.
- Coordinated floor moves, merchandising, display maintenance and monitored floor stock to maximize store efficiency.
- Processed credit card payments and counted back change and currency with 100% accuracy rate.
- Raised profits 25% by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, resolving customer issues.
- Achieved sales goals and business objectives by motivating staff and promoting clearances and weekly deals.
Two Men And A Truck – Vandalia, OH
- Interviewed patients to collect medical information and insurance details.
- Prepared and sent financial statements to support bookkeeping functions.
- Maximized office efficiency by answering more than 4 incoming calls per day to provide office information and transfer calls to desired personal.
- Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
- Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
- Updated group medical records and technical library to support smooth office operations.
- Observed strict HIPAA guidelines at all times according to company policy.
- Handled all office supply ordering including ink cartridges, toner and paper
- Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
Company Name – City, State
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Delivered service and support to each customer, paving way for future business opportunities.
- Set up and activated customer accounts to maintain QA satisfaction levels.
- Reviewed account and service histories to identify trends and issues.
- Documented conversations with customers to track requests, problems and solutions.
- Evaluated customer account information to assess current issues and determine potential solutions.
- Exceeded company productivity standards 90% on consistent basis, handling more than 85% of quota each day.
- Educated customers on special pricing opportunities and company offerings.
- Consulted with customers to determine best methods to resolve service and billing issues.
Company Name – City, State
- Created and implemented process improvements to reduce workloads and bolster callback efficiency.
- Answered 5+ inbound calls per day and directed to designated individuals or departments.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
- Answered customer questions and addressed concerns, resulting in 65% reduction in complaint calls.
- Escalated customer concerns, store issues and inventory requirements to supervisors.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
- Evaluated customer account information to assess current issues and determine potential solutions.
Alma Bryant High School - Irvington, AL
Remington - Mobile, AL
- Member, Alumni Association
- National Customer Service Association
- Sales and Marketing Professional Association
- Customer Service Institute of America
- Certified Information System Security Professional (CISSP)
- Certified Public Accountant (CPA)
- Salesforce
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Resume Overview
School Attended
- Alma Bryant High School
- Remington
Job Titles Held:
- Cashier
- Cashier
- Key Holder
- Medical Assistant Receptionist
- Customer Service Representative
- Customer Service Representative
Degrees
- High School Diploma
- Diploma
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