Key Holder Resume Example
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KEY HOLDER
Professional Summary
Experienced in administration and business management with over 10 years of successful experience. Recognized consistently for performance excellence and contributions to successful companies. Strengths in communication and productivity being bi-lingual with both Spanish and English have helped companies greatly. Excellent reputation with employers, staff and customers.
Skills
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Work History
11/2016 to 08/2018Key HolderRevzilla | Greenville , NC
- Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage.
- Prepared merchandise for distribution and placement across sales floor by tagging products.
- Assisted with team responsibilities by cleaning, managing cash registers, product merchandising
- Kept involved in opening and closing and department engagement to prevent theft risks and loss prevention and set security alarm.
- Handled administrative tasks efficiently, including phone orders, preparing bank deposit and drafting sales reports to keep daily processes running smoothly.
- Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
08/2010 to 12/2015Assistant ManagerInfosys Ltd | Indianapolis , IN
- Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
- Conducted weekly, monthly and yearly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Established and optimized schedules to keep coverage.
- Completed inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Reduced financial discrepancies by monitoring monetary transactions, including credit card sales and deposits.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered assistance to customers and assessing needs
- Assessed job applications and made hiring recommendations
- Monitored security and handled incidents calmly.
- Responded to customer concerns with friendly and knowledgeable service.
- Assisted with reviewing and ensuring payroll accuracy
01/2008 to 03/2012Assistant ManagerInfosys Ltd | Phoenix , AZ
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Increased sales from by driving operational efficiencies and building excellent customer rapport.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Monitored security and handled incidents calmly.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Conducted opening and closing procedures and setting store alarm
- Assisted with reviewing and ensuring payroll accuracy
Education
06/2007High School DiplomaWilliam C. Overfelt High School, City, State
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Resume Overview
School Attended
- William C. Overfelt High School
Job Titles Held:
- Key Holder
- Assistant Manager
Degrees
- 06/2007 High School Diploma
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