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Key Holder Resume Example

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KEY HOLDER
Professional Summary

Manager specializing in managing small high-end boutiques. Polished professional who trains employees on exceptional customer service etiquette, and sales techniques. I am a high-performing leader, and is familiar with directing a range of personalities  

​Organized teaching professional with 3 years of instructing expertise. Great enthusiasm for teaching to develop minds. Tutor with a passion to improve student learning through tailored reading, writing and mathematical skills. 

Skills
  • Customer-oriented
  • Personable
  • Employee relations
  • Natural leader
  • Skilled problem solver

Work History
Key Holder, 03/2017 to Current
Torrid
  • Complete all point of sale opening and closing procedures, including fiscal responsibilities.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Use time efficiently when not serving customers, including maintaing the store's image and implement creative displays.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Operate a cash register for cash, check and credit card transactions with 100% accuracy.
  • Trained 7 new sales associates each quarter.
Associate , 06/2016 to 01/2017
Mod&Soul – 323 W Broad Street, Richmond VA
  • Recommended merchandise to customers based on their needs and preferences.
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Built relationships with customers to increase likelihood of repeat business.
Assistant Manager , 10/2014 to 05/2016
Charming Charlie – 1404 N Parham Rd, Richmond, VA

  • Had numerous interactions with District Manager, in order to meet company standards. 
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Interviewed job candidates and made staffing decisions.
  • Managed staff of 10 sales associates
  • Assigned employees to specific duties to best meet the needs of the store.
Title One Tutor, 05/2012 to 07/2014
Richmond Public Schools
  • Tutored students after school and on weekends to prepare them for the Advanced Placement exam.
  • Adapted teaching methods and materials to meet students' varying needs and interests.
  • Created an enjoyable and interesting learning environment for students each year.
  • Pursued professional development continually by attending educational conferences and teacher training workshops.
  • Set up lesson materials, bulletin board displays and demonstrations.



Education
Bachelor of Arts: Criminal Justice, Current
Virginia Commonwealth University -
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Resume Overview

Companies Worked For:

  • Torrid
  • Mod&Soul
  • Charming Charlie
  • Richmond Public Schools

School Attended

  • Virginia Commonwealth University

Job Titles Held:

  • Key Holder
  • Associate
  • Assistant Manager
  • Title One Tutor

Degrees

  • Bachelor of Arts : Criminal Justice , Current

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