Key Holder resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Multi-faceted Sales Associate enthusiastic about helping customers feel beautiful and confident in all areas of life. Active listener able to uncover customer desires and recommend appropriate solutions. Excellent communicator and problem solver. Background includes managing high-volume customer needs by completing quick, accurate assessments and providing fashionable recommendations. Completed unique designs and recommended products to boost revenue. Well-organized record keeper with good schedule management and relationship-building abilities.

  • Sales proficiency
  • Retail background
  • Grooming techniques
  • Display arrangements
  • Sale expertise
  • Customer consultation
  • Relationship building and management
  • Inventory control
  • Payment processing
  • Networking expertise
  • Trend expert
  • Customer buying habits
  • Hair maintenance expert
  • Product expertise
Work History
Key Holder, 11/2019 - Current
Tailored Brands Livonia, MI,
  • Oversaw store operations by counting cash drawers, reviewing equipment management and providing leadership.
  • Prepared merchandise for distribution and placement across sales floor by building pallets and tagging product.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
  • Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
  • Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage.
Beauty Advisor/Retail Sales Associate, 05/2018 - Current
Pacific Sunwear Saint Petersburg, FL,
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health
  • Recorded notes for future reference, including customer preferences and services delivered
  • Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services
  • Recommended appropriate products to meet customers’ individual needs
  • Helped customers feel relaxed and comfortable with process
  • Cultivated productive and positive relationships with customers built on loyalty and service
  • Monitored beauty/seasonal trends to stay on top of fashions and better serve customer needs
  • Processed payments by entering sales in register
  • Suggested treatments and styles to suit customers' appearance and desired look
  • Arranged merchandise to present visually appealing displays that drive sales
  • Upsold additional products and services to increase sales numbers
  • Maintained counter and display areas in clean and neat fashion
  • Completed purchases and processed payments
  • Demonstrated application techniques to achieve desired looks
Sales Associate, 12/2017 - 07/2018
GameStop City, STATE,
  • Maintained records related to sales, returns and inventory availability
  • Maintained organized, presentable merchandise to drive continuous sales
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
  • Applied security and loss prevention training toward recognizing risks and reducing store theft
  • Trained and developed new sales team associates in products, selling techniques and company procedures
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites
  • Developed, marketed and sold full range of pop-culture related products, including video game merchandise and collectibles
  • Educated associates on market trends and stayed up-to-date on forecasts and gaming news
  • Trained and developed fellow associates' in company processes, product knowledge, customer service and selling techniques
  • Educated customers on promotions to enhance sales
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
  • Engaged with customers to effectively build rapport and lasting relationships
  • Prepared merchandise for sales floor by pricing or tagging
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
  • Maintained customer satisfaction while handling product returns quickly and professionally
Associate of Arts: , Expected in 2019
Richland College - Dallas, TX
High School Diploma: , Expected in 2017
Sachse High School - Sachse, TX,

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Resume Overview

School Attended

  • Richland College
  • Sachse High School

Job Titles Held:

  • Key Holder
  • Beauty Advisor/Retail Sales Associate
  • Sales Associate


  • Associate of Arts
  • High School Diploma

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