Key Holder resume example with 3+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Multi-faceted Sales Associate enthusiastic about helping customers feel beautiful and confident in all areas of life. Active listener able to uncover customer desires and recommend appropriate solutions. Excellent communicator and problem solver. Background includes managing high-volume customer needs by completing quick, accurate assessments and providing fashionable recommendations. Completed unique designs and recommended products to boost revenue. Well-organized record keeper with good schedule management and relationship-building abilities.
Skills
Sales proficiency
Retail background
Grooming techniques
Display arrangements
Sale expertise
Customer consultation
Relationship building and management
Inventory control
Payment processing
Networking expertise
Trend expert
Customer buying habits
Hair maintenance expert
Product expertise
Work History
Key Holder, 11/2019 - Current Tailored Brands – Livonia, MI,
Oversaw store operations by counting cash drawers, reviewing equipment management and providing leadership.
Prepared merchandise for distribution and placement across sales floor by building pallets and tagging product.
Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage.
Beauty Advisor/Retail Sales Associate, 05/2018 - Current Pacific Sunwear – Saint Petersburg, FL,
Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health
Recorded notes for future reference, including customer preferences and services delivered
Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies
Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination
Assessed customer hair texture, treatment history and desired outcome to identify appropriate services
Recommended appropriate products to meet customers’ individual needs
Helped customers feel relaxed and comfortable with process
Cultivated productive and positive relationships with customers built on loyalty and service
Monitored beauty/seasonal trends to stay on top of fashions and better serve customer needs
Processed payments by entering sales in register
Suggested treatments and styles to suit customers' appearance and desired look
Arranged merchandise to present visually appealing displays that drive sales
Upsold additional products and services to increase sales numbers
Maintained counter and display areas in clean and neat fashion
Completed purchases and processed payments
Demonstrated application techniques to achieve desired looks
Sales Associate, 12/2017 - 07/2018 GameStop – City, STATE,
Maintained records related to sales, returns and inventory availability
Maintained organized, presentable merchandise to drive continuous sales
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
Applied security and loss prevention training toward recognizing risks and reducing store theft
Trained and developed new sales team associates in products, selling techniques and company procedures
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications
Delivered high level of assistance by locating products and checking store system for merchandise at other sites
Developed, marketed and sold full range of pop-culture related products, including video game merchandise and collectibles
Educated associates on market trends and stayed up-to-date on forecasts and gaming news
Trained and developed fellow associates' in company processes, product knowledge, customer service and selling techniques
Educated customers on promotions to enhance sales
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
Engaged with customers to effectively build rapport and lasting relationships
Prepared merchandise for sales floor by pricing or tagging
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
Maintained customer satisfaction while handling product returns quickly and professionally
Education
Associate of Arts: , Expected in 2019 - Richland College - Dallas, TX GPA:
High School Diploma: , Expected in 2017 - Sachse High School - Sachse, TX, GPA:
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