Key Holder resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

I am an ambitious professional aiming to secure sales associates role and apply 4 years of retail experience toward driving company success. Dedicated and reliable with expertise in cultivating exceptional customer experiences.

Punctual professional actively pursuing associate and managerial roles in which to apply history of leadership, customer service and sales prowess.

Reliable key holder and associate, effective at fostering customer satisfaction and increasing positive feedback. Aiming to fulfill company goals and offering unparalleled commitment to service, sales and reliability.

  • Inventory management
  • Leadership development
  • Store growth planning
  • Building brand awareness
  • Banking and financial services background
  • Excellent multi-tasker
  • Flexible
  • Organized
  • MS Office proficient
  • High-end fashion knowledge
  • Approachable
  • Excellent time management
  • Cash handling accuracy
  • Perfect attendance record
  • In-depth fashion knowledge
  • Workplace safety
  • Customer outreach
  • Reliable and dependable
  • Superb sales professional
  • Barcode scanning
  • Cheerful and energetic
  • Loss prevention
  • Time management
  • Strong communication skills
  • Inventory control procedures
  • Positive outlook
  • Shift checklists
  • Display design
  • Analytical
  • ICVERIFY software
  • Personnel training and development
  • Relationship selling
  • Dedicated team player
  • Detail-oriented
  • Product ordering
09/2019 to Current
Key Holder Comoto Memphis, TN,
  • Managed store operation duties, including counting cash drawers and checking equipment for proper functioning to maintain optimal performance levels.
  • Promoted new products and sales to encourage revenue growth and boost upselling.
  • Completed administrative duties, including opening and closing reports and bank deposits, each day to keep back-office functions current and accurate.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Collaborated with internal personnel and clientele to improve store operations and address concerns quickly.
  • Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
  • Delegated tasks to specific employees based on individual knowledge and strengths.
  • Increased revenue by leveraging product promotion skills and knowledgeable sales strategies.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Collaborated with all company departments to ensure cohesive branding and strategic product placement.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Worked as team member assisting with cashier duties, product merchandising and cleaning to maximize store efficiency.
07/2017 to 02/2019
Sales Associate Phillips - Van Heusen Corporation Destin, FL,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Offered product and service consultations and employed upselling techniques.
  • Processed orders through system and coordinated product deliveries.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
02/2016 to 06/2017
Skin Care Consaltant/Sales Representative Proactiv City, STATE,
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
  • Implemented consultative sales techniques to generate revenues and exceed sales targets.
  • Implemented professional sales presentations to creatively communicate product quality and market comparisons.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Cross-sold additional products and services to purchasing customers.
  • Introduced customers to new offerings and updated accounts.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieve customer objectives.
  • Executed updated marketing plans to increase branding exposure, customer traffic and sales.
  • Created and implemented store displays, promoting sales and growth.
  • Followed up after sales to assess satisfaction and identify ongoing requirements.
  • Provided customers with recommendations to promote brand effectiveness and product benefits.
  • Built positive and productive customer connections to drive consistent sales.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
  • Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.
  • Delivered products to customers in timely manner.
  • Built client base and promoted products to new and existing clients.
Education and Training
Expected in
Tel Aviv University - Tel Aviv, Israel
Expected in
High School Diploma:
Kugel High School - Holon, Israel

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Resume Overview

School Attended

  • Tel Aviv University
  • Kugel High School

Job Titles Held:

  • Key Holder
  • Sales Associate
  • Skin Care Consaltant/Sales Representative


  • High School Diploma

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