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Key Holder Resume Example

Resume Score: 80%

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KEY HOLDER
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Inventory management
  • Resource management
  • Product ordering
  • Store operations oversight
  • Workplace safety
  • Building brand awareness
  • Driving business growth
  • Creating store processes
  • Store growth planning
  • Leadership development
  • Managing retail build outs
  • Customer outreach
  • Business operations
  • Team management
  • Planning and coordination
  • Operational improvement
  • Customer service
  • Process improvement
  • Problem resolution
  • Relationship development
  • Administrative support
  • MS Office
  • Team building
  • Project organization
  • Communications
  • CCTV
  • Organization
  • Supervision
  • Security systems
  • First Aid/CPR
Experience
Key Holder, Dollar General, June 2018-May 2020Lindsborg, KS
  • Achieved Customer Service award for exceptional performance in going the extra mile to help customers.
  • Managed store operation duties, including counting cash drawers and checking equipment for proper functioning to maintain optimal performance levels.
  • Completed administrative duties, including opening and closing reports and bank deposits, each day to keep back-office functions current and accurate
  • Supervised teams of up to 4 employees and provided leadership and guidance to boost productivity, customer service levels and sales success.
  • Increased revenue by leveraging product promotion skills and knowledgeable sales strategies.
Cook/Server, Farleys, September 2017-May 2018Lindsborg, KS
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
  • Developed strategies to enhance catering and retail foodservice revenue and productivity goals.
  • Measured and regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Operated all kitchen equipment safely to avoid injuries.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Interacted effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Estimated staffing needs and adjusted hourly schedules to match demand patterns, budget and local labor laws.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Mixed, weighed and proofed ingredients to match exact recipe formula.
  • Emphasized food quality and specialized baking techniques to set items apart from competitor offerings.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Grilled and deep fried various foods, including meats, potatoes and fish.
  • Garnished and arranged dishes into creative presentations to delight patrons.
  • Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.
  • Communicated with wait staff regarding customer requests, dietary concerns and allergy questions.
  • Maximized efficiency of kitchen operation by overseeing daily product inventory, purchasing and receiving.
  • Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
Server, Village Inn, March 2014-January 2016Wichita, KS
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Partnered with team members to efficiently serve food and beverages.
  • Promoted desserts, appetizers and specialty drinks.
  • Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties of up to 13.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Calculated charges, issued table checks and collected payments from customers.
  • Processed customers' payments and provided receipts.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Sent orders to kitchen staff by POS.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Greeted newly seated guests quickly and efficiently.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education and Training
High School DiplomaSmoky Valley High School, , LindsborgKSMay 2005
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Dollar General
  • Farleys
  • Village Inn

School Attended

  • Smoky Valley High School

Job Titles Held:

  • Key Holder
  • Cook/Server
  • Server

Degrees

  • High School Diploma

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