Key Holder Resume Example Dollar General

KEY HOLDER

Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills

Inventory management
Resource management
Product ordering
Store operations oversight
Workplace safety
Building brand awareness
Driving business growth
Creating store processes
Store growth planning
Leadership development
Managing retail build outs
Customer outreach
Business operations
Team management
Planning and coordination

Operational improvement
Customer service
Process improvement
Problem resolution
Relationship development
Administrative support
MS Office
Team building
Project organization
Communications
CCTV
Organization
Supervision
Security systems
First Aid/CPR

Experience

Key Holder, Dollar General, June 2018-May 2020Lindsborg, KS

Achieved Customer Service award for exceptional performance in going the extra mile to help customers.
Managed store operation duties, including counting cash drawers and checking equipment for proper functioning to maintain optimal performance levels.
Completed administrative duties, including opening and closing reports and bank deposits, each day to keep back-office functions current and accurate
Supervised teams of up to 4 employees and provided leadership and guidance to boost productivity, customer service levels and sales success.
Increased revenue by leveraging product promotion skills and knowledgeable sales strategies.

Cook/Server, Farleys, September 2017-May 2018Lindsborg, KS

Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
Developed strategies to enhance catering and retail foodservice revenue and productivity goals.
Measured and regulated oven, broiler and roaster operations for cooking at correct temperatures.
Operated all kitchen equipment safely to avoid injuries.
Replenished food items from inventory and rotated ingredients to use oldest products first.
Interacted effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance.
Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Estimated staffing needs and adjusted hourly schedules to match demand patterns, budget and local labor laws.
Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
Mixed, weighed and proofed ingredients to match exact recipe formula.
Emphasized food quality and specialized baking techniques to set items apart from competitor offerings.
Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
Grilled and deep fried various foods, including meats, potatoes and fish.
Garnished and arranged dishes into creative presentations to delight patrons.
Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.
Communicated with wait staff regarding customer requests, dietary concerns and allergy questions.
Maximized efficiency of kitchen operation by overseeing daily product inventory, purchasing and receiving.
Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.

Server, Village Inn, March 2014-January 2016Wichita, KS

Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Operated POS terminals to input orders, split bills and calculate totals.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Managed closing duties, including restocking items and reconciling cash drawer.
Partnered with team members to efficiently serve food and beverages.
Promoted desserts, appetizers and specialty drinks.
Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
Arranged each place setting attractively, using clean, chip-free plates and utensils.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties of up to 13.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Calculated charges, issued table checks and collected payments from customers.
Processed customers' payments and provided receipts.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Sent orders to kitchen staff by POS.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Greeted newly seated guests quickly and efficiently.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Education and Training

High School DiplomaSmoky Valley High School, , LindsborgKSMay 2005

Resume Overview

Companies Worked For:

Dollar General
Farleys
Village Inn

School Attended

Smoky Valley High School

Job Titles Held:

Key Holder
Cook/Server
Server

Degrees

High School Diploma

Key Holder Resume Example

Resume Score: 80%

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