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Key Holder Resume Example

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KEY HOLDER
Professional Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team while bringing value through retail experience. Keyholder offering one year of management experience in the Dollar General environment. Motivational team leader with neat and professional demeanor. Skilled Keyholder proficient in processing payments, resolving customer service issues and smoothly opening and closing stores. Collaborative team player with over one year of experience. Market-savvy and performance-driven with motivational leadership style focused on maximizing team contributions and performance.

Skills
  • Team Leadership
  • Scheduling
  • Sales
  • Inventory Control
  • Workplace Safety
  • Sales Goals
  • Staff Management
  • Cash Handling
  • Employee Training
  • Cleaning
  • Store Merchandising
  • Product Knowledge
  • Cash Register Operation
  • Customer Complaint Resolution
  • Customer Service
  • Great communication
Work History
Key Holder | 11/2020 to Current
Company Name - City, State
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
  • Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
  • Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
  • Oversaw store operations by counting cash drawers, reviewing equipment management and providing leadership.
  • Handled administrative tasks efficiently, including scheduling employees, preparing bank deposit and drafting sales reports to keep daily processes running smoothly.
Stock Associate | 07/2020 to 11/2021
Company Name - City, State
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Supported promotional plans by updating signage with price changes.
  • Managed inventory storage in clean and organized fashion.
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Organized warehouse and stockroom areas using forklift and pallet jacks.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
Cashier | 04/2020 to 07/2020
Company Name - City, State
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Assisted customers with special services, account updates and promotional options.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Fast Food Team Member | 10/2019 to 04/2020
Company Name - City, State
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Prepped food items for later use to save staff time during busy hours.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Consistently provided friendly service to promote better customer engagement.
Education
West Carroll Junior/Senior High School - City, State | High School Diploma05/2020
  • Member of Beta Club, FFA, FCA, Spanish Club, Spirit Club, and Student Council
  • Graduated with 3.8 GPA
  • Received full ride to Bethel University for color guard
Bethel University - City, State | No DegreeCriminal Justice
  • I am still attending Bethel University
  • Awarded a full ride for color guard
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Resume Overview

School Attended

  • West Carroll Junior/Senior High School
  • Bethel University

Job Titles Held:

  • Key Holder
  • Stock Associate
  • Cashier
  • Fast Food Team Member

Degrees

  • West Carroll Junior/Senior High School - City , State | High School Diploma
    Bethel University - City , State | No Degree

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