LiveCareer-Resume

key holder resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Reliable Key Holder fosters customer satisfaction and increases positive feedback. Offers unparalleled commitment to service, sales and reliability. Plans, delegates and follows up on expected tasks, assignments and activities to meet expectations and objectives.

Skills
  • Product ordering
  • Team member development
  • Workplace safety
  • Personnel scheduling
Experience
Key Holder, 12/2021 - Current
Tailored Brands Woodbridge, VA,
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Protected store assets by assisting with audits, routine cycle counts and physical inventory.
  • Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
  • Monitored customer traffic to determine appropriate staffing and create customer engagement strategies.
  • Maintained and achieved measurable goals to improve sales.
  • Operated cash register.
  • Maintained store and maintained appearance.
  • Performed store opening and closing tasks to comply with preset store operations guidelines.
  • Opened and closed store in absence of senior managers.
  • Signed for incoming shipments in manager's absence.
  • Set up visually appealing promotional displays.
  • Completed point of sale opening and closing functions to enable accurate transaction processing and accounting operations.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Stocked and merchandised products in compliance with Plan-o-Grams and company guidelines to facilitate organized, attractive store layout.
  • Maximized customer satisfaction by empowering staff to handle customers' issues and deliver top-notch service.
  • Helped senior management achieve retail store targets by monitoring and motivating front-line staff.
  • Assisted customers with locating and securing desired products.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Organized in-store promotional events.
  • Calculated bill totals and tax amounts.
Waitress, 07/2020 - 12/2021
Healthcare Services Group Austin, TX,
  • Stocked server areas with supplies before, during and after shifts.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.
  • Cleared table and bussed dishes to allow for quick setups.
  • Set up dining room to meet hospitality and service standards.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Documented food orders and ran items to guest tables in dining room.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests for separate checks and menu substitutions.
  • Provided timely checks on guest needs and brought requests.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Overnight Stocker, 11/2021 - 12/2021
Michaels Stores Carmel, IN,
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Picked up boxes and related trash from sales floor.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Reset merchandise throughout assigned section to give shelves and racks professional appeal.
  • Disposed of expired and overripe items to eliminate health risks.
  • Assessed floor displays to restock merchandise.
  • Checked shelves in department to determine replenishment needs.
  • Stocked, arranged and organized merchandise during late shift in store that stayed open overnight.
  • Cleaned and straightened warehouse, store aisles and shelves for ease of product accessibility, safety and loss prevention.
  • Identified stock needs, replaced outdated stock and assembled products.
  • Received, unloaded and documented incoming stock in warehouse and staged merchandise for easy retrievability.
  • Priced and labeled new merchandise, verified products contained price tags and adhered sale labels in correct places.
  • Operated forklifts and hydraulic pallet jacks to move product loads to accurate locations.
  • Checked out customers by processing payments and bagging items.
  • Maintained current and accurate inventory by completing daily cycle counts and monthly audits.
Education and Training
High School Diploma: , Expected in 05/2021
-
Lynn High School - Lynn, AL
GPA:
Status -

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Resume Overview

School Attended

  • Lynn High School

Job Titles Held:

  • Key Holder
  • Waitress
  • Overnight Stocker

Degrees

  • High School Diploma

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