Jewelry Consultant/ Third Key Holder Resume Example
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JEWELRY CONSULTANT/ THIRD KEY HOLDER
Professional Summary
Experienced Associate with over 6 years of experience in Retail. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Skills
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Work History
Jewelry Consultant/ Third Key Holder | 04/2018 to Current
Zales The Diamond Store - City , STATE
Zales The Diamond Store - City , STATE
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Counted cash in register drawer at beginning and end of shift.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Worked with Others to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
- Conducted thorough inspections and cleanings of jewelry items to evaluate expected durability and construction quality.
- Increased customer satisfaction by resolving Customer Service issues.
- Followed all policies, regulations, dress codes and schedules.
- Completed all point of sale opening and closing procedures, including counting contents of cash register.
- Fielded customer complaints and comments.
- Stocked, monitored and maintained inventory of diverse products.
- Opened doors on time, greeted patrons and offered assistance with locating needed items.
Companion/Home and Community Supports | 01/2018 to Current
Fayette Arc - City , STATE
Fayette Arc - City , STATE
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Completed entries in log books, journals and care plans to document accurately report patient progress.
- Developed rapport to create safe and trusting environment for care.
- Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Monitored progress and documented any patient health status changes, keeping healthcare team updated.
- Maintained clean, safe and well-organized patient environment.
Various Titles Current Operations Associate | 11/2013 to Current
JCPenney - City , STATE
JCPenney - City , STATE
- Followed all policies, regulations, dress codes and schedules.
- Chose materials for each shoe component based on client needs, wishes and inventory availability.
- Managed inventory of materials and supplies for general use and specific projects to consistently meet client needs and maximize satisfaction.
- Explained features ofdiamonds and sapphires to customers and showed samples of completed gemstone pieces.
- Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
- Aided customers in finding right jewelry for personal preferences and specific occasions.
- Replenished merchandise from inventory during downtime when stock became low.
- Cleaned jewelry cases each day by dusting and using glass cleaner to ensure displays were pristine.
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Boosted customer loyalty and improved implementation of solutions by personalizing interactions.
- Helped generate sales and identified leads.
- Marketed library's many services to visitors and patrons through active communication.
- Closely monitored front desk visitors to maintain secure and clean environment.
- Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored and replenished display inventory and restructured according to available stock.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Updated signage and price tags to reflect current sales.
- Built end caps and aisle displays to highlight products and support latest promotions.
Education
Pennsylvania Cyber Charter School - City | High School Diploma06/2013
California University of Pennsylvania - City, State | Associate of ScienceSociology Deviant Studies
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Resume Overview
School Attended
- Pennsylvania Cyber Charter School
- California University of Pennsylvania
Job Titles Held:
- Jewelry Consultant/ Third Key Holder
- Companion/Home and Community Supports
- Various Titles Current Operations Associate
Degrees
- Pennsylvania Cyber Charter School - City | High School Diploma
California University of Pennsylvania - City , State | Associate of Science
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