21 May 71
As an adaptable quick thinking person who is prepared to make swift decisions I can bring to your company an ability to speedily resolve technical problems and stop them from escalating. I possess an infectious enthusiasm and am energised by working with people, these factors combined with my strong customer facing and client management skills enable me to develop close relationships with colleagues and customers alike.
Applied best practices of software development while staying abreast of advances in the practice.Worked with product designers and product managers to design user interactions in applications.Tested features across various browsers.Fixed bugs as they were encountered.Answered user inquiries regarding computer software and hardware operation.Set up equipment for employee use.Installed and performed repairs to hardware, software and peripheral equipment, following design and installation specifications.Conducted computer diagnostics to investigate and resolve problems and provide technical assistance and support.
Working as an Assistant to the IT Manager my duties included:
Advanced Diploma in Software Engineering
Database Handling with MS-Access 2000
Webpage Designing with Dreamweaver
Programming with Core Java
Database Designing & Implementation using MS-SQL Server 2000
Advanced Java Programming
Software Engineering Principles
Software Project Management (SPM)
Software Testing and Validation
SPM with MS-Project 2000
Software Quality Assurance
RDBMS Concepts & Client/Server Concepts
Introduction to Oracle: SQL & PL/SQL
Client Server Computing using Developer 6.0
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