IT Business Consultant Resume Example WELLS FARGO HOME MORTGAGE

IT BUSINESS CONSULTANT

Career Overview

Over 10 years of Product Management career including technical and leadership innovation in generating product ideas, planning, developing and launching products and management of technology-led business transformations Self-motivated and goal-driven Product Manager with substantial experience in developing strategy, roadmaps , requirements management, product planning , qualifying, launching, marketing and retiring. Manage evaluation of market trends, competitive analysis, product development and performance metrics. Quickly grasp business models/processes, formulate product roadmaps and devise solutions that address critical business challenges. Proven capacity for assembling, guiding and coaching top-notch, cross-disciplinary product teams. Wealth of experience as a Product Manager, in retail, ecommerce and financial services industry. Thorough understanding of mobile web applications.

Qualifications

NCFM Capital Markets
NCFM Derivatives

PMP
CBAP

Accomplishments

Lead BA - SFS

Work Experience

IT Business ConsultantDec 2014 to Sep 2015
WELLS FARGO HOME MORTGAGE － Minneapolis, MN

Lead the re-platforming of Home Mortgage loan modification decisioning product to increase performance.

Sr Business AnalystMay 2012 to Dec 2014
BESTBUY － Minneapolis, MN

Emerging Channels and Activated Devices.
May 2012 Dec 2014.
Emerging Channels (Mobile/Tablet): Responsible for enabling e-commerce and online shopping experience customer profile, browse, cart & checkout) on new platforms like mobile phones, tablets from different vendors using diverse operating systems ( IOS, Android, Windows 8).
Activated Devices : Provide enterprise capability to enable customers to purchase/upgrade mobile devices with plans.
The product interfaces with carriers( ATnT, Verizon, Sprint), to retrieve customer's account/activation and device/plan information.
Enable multichannel experience for the customers to initiate/process mobile order amp; activations from Dotcom, Mdot, Mapp, call center, external websites (Eg; eBay,Samsung) and in-store.
Lead communication with leadership ,marketing, e-commerce, retail business areas, and Dot-Com, Mobile web engineering teams.
Identify market needs and analyze gap between capabilities and needs.
Balance strategic direction and prioritize product requirements based on business case & profitability.
Create product roadmaps to communicate product vision.
Monitor epics, user stories, sprints & delegate tasks in JIRA.
Improved product based on industry benchmarking and usability research results.
Implemented unique product features to enable quick checkout on mobile website ,increasing the conversion rate by 10%.
Developed reusable web solution for marketing promotions.
Implemented social media (Facebook, Twitter, Google+) on mobile devices to share promotions resulting in over 1 million user registrations.
Developed analytical tracking using site catalyst, tleaf to track user behavior and conversion rates.
Conceptualized BIG Data solutions (Casandra) to provide personalized recommendations to mobile users.
Assist in migrating to cloud and implement adaptive design to render website based on device form factor.
Lead the implementation of multichannel, ecommerce/retail/supply chain solution to reduce dependency on third party warehouse, increasing over $1 million in monthly sales.

Business AnalystFeb 2011 to May 2012
Ameriprise Fianacial － Minneapolis, MN

Business Analysis with Financial Services organization with key business groups Bank, Brokerage &Insurance.
FINRA: Create Advisor/Client facing application/product to capture customer information according to FINRA regulations.
Develop product requirements using appropriate tools and techniques including Page 1 of 2 SHIVAJI BOJJA interviews, surveys, site visits, use cases, scenarios, business process, and workflow analysis.
Liaison between business units, compliance, legal, senior leadership and IT engineering teams.
Make feature, schedule and cost trade-off.
Launch the product: provide advisor training & communication to customers.

Business Systems AnalystNov 2007 to Apr 2010
CREDIT SUISSE ZENSAR TECHNOLOGIES LIMITED － Pune, India

Performed Business Analysis for Investment Banking IT projects spanning full trade lifecycle, front office, middle office to back office business functions.
MS Project, Visio, SharePoint & Excel: Coordinated with Business Users and Application owners to elicit requirements and deliver project updates to ensure successful project completion.
Guided and coached project teams.
Tracked, allocated and reported on globally dispersed resources.
Assisted banking & finance vertical in pre sales activities including creating RFP's.
NY NTPA: Championed full oversight of engagement with Investment Bank, encompassing resources spanning across different geographical locations, entailing requirements analysis, software development and testing of trading applications that include MBS (Mortgage Backed Securities), OTC (Order Trade Processing), CLR ( Clearance),CAMS (Cash Management System), and Fixed Income.
UAT IT : Directed activities of 20 member UAT IT Management team to ensure IT Infrastructure is maintained.
Effectively lead IT application, QA and middleware teams to ensure system's trade flow.
Vision: Spearheaded planning & execution of strategic planning initiative converted into case study by Harvard Business School (HBS).

IT ConsultantMay 2006 to Nov 2007
McNeil Johnson & Johnson ALLIANCE GLOBAL SERVICES － Hyderabad, India

Liaised with business to elicit requirements and deliver project progress updates to ensure completion in line.
with business expectations.
Organized monthly governance meetings with business and project management.
office.
Drove compliance with (CMMI)-based corporate project management methodologies.
Acquired and mentored 10 member offshore team as part of consulting assignment, provided software development and application support services to McNeil OTC and prescription pharmaceuticals.
Planed and successfully executed the implementation of complex sales forecast application.

Software EngineerAug 2003 to May 2006
MERRILL LYNCH SATYAM COMPUTER SERVICES LIMITED － Hyderabad, India

Performed research and development (R&D) of leading-edge business process management and Software.
Configuration Management for different Investment banking application systems employing state-of-the-art.
technologies.
Collaborated with US- and India-based teams.
Instrumental in design and deployment of Charge Back application (Customer Information Control System) to support high-volume online processing.
Conduct Yoga classes, Certified yoga and power yoga instructor.
Represented India in UAE(1999) as a goodwill ambassador.
Trained by Navy on INS Viraat (Aircraft Carrier),.

Education and Training

Master of Computer Applications (MCA), Computer Science2003UNIVERSITY COLLEGE OF ENGINEERING － Hyderabad, India

Bachelor of Science, Computer Science2000OSMANIA UNIVERSITY － Hyderabad, India

Affiliations

Member of AIPMM ( Association of Intl Product Marketing and Management)

IIBA

PMI

Skills

Agile, banking, BIG Data, Business Analysis, Business case, business process, Visio, vision, Web Development, website, websites, workflow analysis

Resume Overview

Companies Worked For:

WELLS FARGO HOME MORTGAGE
BESTBUY
Ameriprise Fianacial
CREDIT SUISSE ZENSAR TECHNOLOGIES LIMITED
McNeil Johnson & Johnson ALLIANCE GLOBAL SERVICES
MERRILL LYNCH SATYAM COMPUTER SERVICES LIMITED

School Attended

UNIVERSITY COLLEGE OF ENGINEERING
OSMANIA UNIVERSITY

Job Titles Held:

IT Business Consultant
Sr Business Analyst
Business Analyst
Business Systems Analyst
IT Consultant
Software Engineer

Degrees

Master of Computer Applications (MCA) , Computer Science 2003
Bachelor of Science , Computer Science 2000

IT Business Consultant Resume Example

Resume Score: 90%

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