LiveCareer-Resume

independent provider home health care provider resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Committed Independent Provider offering ten plus years in home healthcare. Dedicated to delivering consistent and focused attention to client safety, comfort, independence and dignity. Well-versed in direct patient care, conscientious and empathetic, with a passion for helping others. Detail-oriented in maintaining clean and organized personal areas to support daily living safety. First-rate communication, time management and recordkeeping abilities.

Friendly Patient Access Specialist offering seven years of . Dedicated to keeping the patients' best interest in mind. Prompt and courteous with the ability to meet or exceed all performance standards.

Efficient, accuracy-driven, and successful at delivering key clerical and administrative support to internal teams, clients and customers. Reliable and enthusiastic, with front desk service experience. Self-Motivated work ethic with the ability to perform effectively in independent or team environments.

Skills
  • Insurance Verification (4 years),
  • Registration (3 year)
  • Proficient in Soarian and Epic
  • PC Proficient
  • Critical thinking
  • Protected Health Information
  • Patient Contact
  • Detail-oriented
  • Excellent work ethic
  • Teamwork
  • First Aid/CPR
  • Compassion
  • Verbal and written communication
  • Good telephone etiquette
Education
Springfield High School Springfield, OH Expected in 1986 ā€“ ā€“ High School Diploma : - GPA :
Certifications

Independent Health Care Provider. 

CPR & First Aid

Medication Administration

Work History
Self Employed - Independent Provider/Home Health Care Provider
City, STATE, 12/2008 - Current
  • Provide services to individuals with Developmentally Different Abilities.
  • Provided consumer with assistance in completing daily living tasks, effectively reducing daily burden on family members.
  • Reported any unusual or urgent circumstances in patientsā€™ condition or environment immediately.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Increased knowledge and medical terminology prowess through continuing education.
  • Delivered assistance to elderly clients in daily activities including bathing, dressing, and care for incontinence.
  • Helped clients with managed home care.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Used Microsoft Excel and Word to maintain records of services performed and other legally required compliance documentation.
  • Completed entries in log books, journals and care plans to accurately report client progress.
Summa Health - Hospital Office Assoc/Patient Access-Nursing Admin
City, STATE, 07/2019 - 06/2020
  • Delivered clerical and administrative support by handling copying, faxing, scanning and filing documents and other routine and special requirements to maximize efficiency and team productivity.
  • Performed scheduling and registration functions to serve as initial point of contact for behavioral health department.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected, entered and scanned patient demographic and insurance data into computer database to establish patient's medical record.
  • Contacted insurance companies to determined eligibility of benefits for specific services rendered to facilitate medical billing operations.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Responded to inquiries from callers seeking information.
  • Maintained spreadsheets in Excel to track and chart information.
  • Skilled in Soarian and Epic
  • Interacted with customers by phone, email or in-person to provide information.
  • Treated clients and families with respect and dignity.
  • Prepared and submitted daily and weekly reports to management.
  • Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
Summa Health - Registrar-Patient Access Specialist/Patient Access
City, STATE, 01/2016 - 04/2019
  • Utilized Multiple resources including Epic, Availity, Evicore, AIM and individual insurance sites, to ensure accurate and up to date authorization information, to enable accurate and timely payment by insurance.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Contacted insurance companies to ascertain pertinent information regarding policies and payment-benefits for patient.
  • Verified client information by analyzing existing evidence on file and or calling patient if needed to update information.
  • Observed strict procedures to protect sensitive patient information, including medical records and payment data.
  • Generated Billing Estimates with ClearQuote
  • Informed clients about Benefit plan coverage.
Summa Health - Service Ambassador/Patient Access
City, STATE, 06/2013 - 01/2016
  • Created positive first impressions for patients, families, and visitors when entering various key access points.
  • Efficiently provided direct assistance to patients, families, and visitors ranging from confirmation of scheduled appointments, pre-registration status, testing, department locations, etc.
  • Interacted with employees in a team-centered approach for various support venues which included, but not limited to: Volunteers, Central Transport, Valet, others.
  • Kept track of and povided updates to waiting guests on the progress of family or friends having surgical procedures.

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Resume Overview

School Attended

  • Springfield High School

Job Titles Held:

  • Independent Provider/Home Health Care Provider
  • Hospital Office Assoc/Patient Access-Nursing Admin
  • Registrar-Patient Access Specialist/Patient Access
  • Service Ambassador/Patient Access

Degrees

  • High School Diploma

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