- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Hardworking secretary with 17 years of managing child care for children of various ages, in addition to office experience and customer service. Successful at prioritizing tasks, maintaining organization and effectively communicating.
- Multi-Line Phone Systems
- Confidentiality Understanding
- Keyboarding skills
- Appointment Scheduling
| - Organization
- HIPAA guideline compliance
- Inter-office communications
- Verbal and written communication
|
Registration Clerk/Scheduler, 10/2021 - Current
Blackhawk Transport – Richmond Hill, GA,
- Called patients daily to schedule regular office visits, tests or hospital follow up appointments.
- Processed cancellations, changes or special requests promptly.
- Coordinated with additional healthcare personnel regarding requests to schedule testing externally.
- Alerted supervisor of technical issues involving reservation process.
- Explained form wording to patients to help each understand information required.
- Reviewed daily reservations and confirmed bookings.
- Assisted other clerks with front desk duties, answering questions and accurately using reservation system.
- Greeted guests and visitors and managed numerous daily reservation requests.
- Handled complaints and resolved conflicts involving facilities or amenities.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Performed wide-ranging administrative, financial and service-related functions.
- Maintained clean reception area to promote positive, professional environment for clients.
In-Home Daycare Provider, 10/2004 - 10/2021
Green Thumb Industries (Gti) – Latrobe, PA,
- Provided quality care for various families with children ranging in age from 6 weeks to 10 years of age.
- Emphasized community values including safety, harmony, listening and cooperation.
- Taught children to organize toys, wash hands, share, follow rules and practice good manners by leading by example.
- Balanced children's days between indoor play, outdoor play and rest.
- Crafted nutritious meals and offered healthy snacks.
- Treated basic first aid needs and notified parents promptly of any injury or illness.
- Changed diapers and assisted older kids with bathroom requirements.
- Reported children's daily activities to parents and discussed trends to identify any necessary interventions.
- Offered children multiple opportunities each week to get sunshine and exercise by providing a variety of outdoor activities.
- Administered prescription and OTC medicines to meet children's specific needs per parent direction.
- Built early learning skills such as color recognition, shape identification and counting through various forms of play and educational games.
- Promoted good social skills by helping children work through conflicts and collaborative games.
- Kept children safe and secure in different environments with diligent monitoring and implementation of safety strategies.
- Managed home environment to keep areas clean, organized and free of safety hazards.
- Assisted children patiently through many different scenarios and modeled positive behaviors.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Monitored entrances and exits to maintain safety and organized environments.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Receptionist, 04/2004 - 10/2004
Krystal – Madison, TN,
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone or postal mail.
Cashier, 03/2003 - 12/2003
Green Thumb Industries (Gti) – Lorain, OH,
- Helped customers complete purchases and locate items.
- Answered customer questions and addressed concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Greeted over 50 customers per day.
- Maintained cash drawer of $1,000 or more per shift.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Collected and authorized payments of guests.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Receptionist, 09/2000 - 05/2003
Company Name – City, State,
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Corresponded with patients through telephone and postal mail.
High School Diploma: , Expected in 05/2021
-
East Peoria Community High School - East Peoria, IL,
GPA:
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