LiveCareer-Resume

in home care provider resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Energetic, motivated person with highly organized nature and skills in balancing needs of others in both personal and professional capacities.

Hardworking and reliable individual with strong ability in following directions and carrying them out. Offering willingness to learn new things, and open minded to learning new things. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Care plan management
  • Client documentation
  • Case management experience
  • Quality program protocols
  • Community activities
  • Compassionate client care
  • Knowledge of state regulations
  • Client satisfaction
  • Cash management experience
  • Meal preparation
  • Coordination skills
  • Proper phone etiquette
  • Business correspondence
  • Housekeeping
  • Medication administration
  • Wound care
  • Database management
  • Client safety and first aid
  • Behavior redirection
Experience
In-Home Care Provider, 03/2020 - 08/2020
Seneca Foods Yakima, WA,
  • Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Planned and prepared nutritious meals and snacks to meet special client diets such as as diabetic, low sodium and high protein.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Improved patient outlook and daily living through compassionate care.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Administered necessary medications as directed by care plan.
  • Furnished personal care to clients within private home settings and championed patient independence and well-being.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Engaged with patients through participation in range of motion (ROM) activity, which helped boost mood and improve overall memory.
Seed Technician, 02/2015 - 07/2018
The Harbor At Hickory Hill Prattville, AL,
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Created agendas and communication materials for team meetings.
  • Achieved cost-savings by developing functional solutions to packaging problems.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Maintained updated record knowledge through shipping and receiving.
Housekeeper, 01/2014 - 08/2015
Imperial Parking Corporation Eugene, OR,
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Assembled complimentary gift baskets and champagne to greet VIP guests upon arrival.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
Manager, 02/2010 - 08/2014
Subway City, STATE,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Recruited and hired qualified candidates to fill open positions.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Facilitated month-end journal entries, account reconciliation and invoicing using [Software].
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Executed [Type] strategies to foster better customer service and promote positive and engaging environment for all.
  • Leveraged market knowledge and leadership ability to help drive profit increases.
  • Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
  • Created work schedules for employees s to keep every shift well-staffed during holidays and busy periods.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Spearheaded training initiatives to improve employee performance and bottom-line business results.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
  • Cross-trained in every store role to maximize operational knowledge.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Generated reports to assess performance and make adjustments.
Education and Training
High School Diploma: , Expected in 05/1993
-
TEC High - Omaha, NE
GPA:
Status -
Certifications in CNA/CMA: CNA/CMA, Expected in 03/2014
-
Quality Service Inc - Omaha, NE
GPA:
Status -
: Human Services/electrician, Expected in
-
Metro Tech Community College - Omaha, NE
GPA:
Status -
: Psychology / Counseling, Expected in
-
South Plains Community College - Plainview, TX
GPA:
Status -

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Resume Overview

School Attended

  • TEC High
  • Quality Service Inc
  • Metro Tech Community College
  • South Plains Community College

Job Titles Held:

  • In-Home Care Provider
  • Seed Technician
  • Housekeeper
  • Manager

Degrees

  • High School Diploma
  • Certifications in CNA/CMA
  • Some College (No Degree)
  • Some College (No Degree)

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