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in home care provider resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.

Skills
  • Patient care
  • State regulations knowledge
  • Customer service
  • Multitasking abilities
  • Inventory and Supply Management
  • Patient-focused care
  • Inbound and Outbound Calling
  • Strategic sales knowledge
  • Medical terminology knowledge
  • Creative problem solving
  • POS systems expert
  • Technical Support
  • Microsoft Office
  • Excellent work ethic
  • Flexible & Adaptable
  • Critical thinking
Work History
In Home Care Provider, 08/2019 - 11/2020
Vector Security Richmond, VA,
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Developed rapport to create safe and trusting environment for care.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Supervised daily activities and provided assistance when needed.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Maintained clean, safe and well-organized patient environment.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Inspected, tested and calibrated medical equipment before installing.
  • Diagnosed cause of problems and completed repairs.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Customer Service Representative, -
Unitedhealth Group Inc. North Little Rock, AR,
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Recommended tobacco products to customers, thoroughly explaining details.
  • Responded to customer requests for products, services and company information.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Educated customers on promotions to enhance sales.
Certified Medical Assistant, 07/2016 - 02/2017
Common Spirit Folsom, CA,
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for multiple patients.
  • Gathered forms, copied insurance cards and identification cards to collect patient information for billing and insurance filing.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Documented all maintenance and repairs in timely fashion.
  • Collected histories, vitals and current complaints via patient interviews.
  • Offered age-appropriate patient care before, during and after exams.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Attended required training, education and meetings.
  • Escorted patients to examination rooms.
  • Conducted machine safety checks according to facility policy.
  • Assisted physicians in follow-through of care.
Emergency Department Technician, 11/2015 - 09/2016
Willis Knighton Health Systems City, STATE,
  • Assisted doctors with examinations of patients by taking vital signs, including blood pressure, height, weight and drawing blood.
  • Administered first aid treatment and life support to care for sick or injured individuals.
  • Used EHR to maintain records of patient care, condition and progress and reported and discussed observations with emergency department director.
  • Assessed extent and nature of injury or illness to prioritize and establish medical procedures.
  • Applied orthopedic devices like traction and OCL splints.
  • Administered basic wound care, insertion of Foley catheters and nasogastric tubes.
  • Facilitated transfer of patients throughout medical facility and between departments.
  • Followed all hospital policies and procedures and complied with local, state and federal agency and accrediting body guidelines.
  • Assisted with resuscitation, CPR and emergency airway procedures.
  • Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
  • Liaised between nurses, physicians, patients, and visitors.
Education
Associate of Science: Medical Assisting, Expected in 08/2016
-
Virginia College - Bossier City, LA,
GPA:
Status -

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Resume Overview

School Attended

  • Virginia College

Job Titles Held:

  • In Home Care Provider
  • Customer Service Representative
  • Certified Medical Assistant
  • Emergency Department Technician

Degrees

  • Associate of Science

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