Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Skills
Linens Management
Dietary Orders Compliance
Family Support and Instruction
Mobility Assistance
Cash
Policies and Procedures
Customer Relations
Payment Processing
Honest and Ethical
Reliable and Responsible
Cash Register Operations
Customer Transactions
Work Task Prioritization
Inventory Stocking
Cooperative Attitude
Credits and Refunds
Detail-Oriented
Work History
In Home Care Provider , 07/2018 to Current Metro Self Storage – Coon Rapids, MN,
Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
Transported individuals to events and activities, medical appointments and shopping trips.
Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
Maintained clean, safe and well-organized patient environment.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Developed rapport to create safe and trusting environment for care.
Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Census Enumerator, 09/2020 to 10/2020 Centers For Specialty Care Group – Rome, NY,
Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.
Communicated with Census takers via phone to answer questions and expedite process.
Met with supervisor to review procedures, report issues or concerns and receive instructions.
Attended team meetings to develop job knowledge.
Brought relevant language skills and cultural familiarity to successfully access neighborhood residents.
Leveraged smartphones to record information.
Served as last line of defense to obtain accurate count for federal funding and fair political representation.
Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
Performed field staff duties critical to completing accurate count in hard-to-reach communities.
Assisted with project planning and execution of research.
Property Manager, 09/2016 to 02/2018 The John Stewart Company – City, STATE,
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
Maintained sufficient number of units market-ready at all times.
Coordinated with janitorial and engineering staff on maintenance and upkeep.
Completed final move-out walk-throughs with tenants to identify any required repairs.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
Prepared specifications, solicited bids and approved subcontracts for building services.
Developed, reviewed and submitted property operating and capital budgets.
Trained and motivated leasing staff during bi-monthly trainings.
Handled disciplinary actions, performance appraisals and terminations of company staff.
Followed up on delinquent tenants and coordinated collection procedures.
Introduced prospective tenants to types of units available and performed tours of premises.
Activities Director, 12/2012 to 08/2015 The John Stewart Company – City, STATE,
Engaged residents through events, small groups and personal attention.
Scheduled movies, entertainment and other special events.
Provided respectful mobility assistance to individuals needing extra support.
Evaluated supplies and requested purchases to meet activity plans.
Helped residents build and maintain interpersonal relationships, social skills, mental abilities and confidence.
Coordinated off-site activities and accompanied residents throughout excursions.
Designed wide variety of activities to stimulate interest, involvement and engagement of patients.
Performed assessments on activity programs to determine what specific activities were suitable.
Promoted exceptional quality of life for all residents by innovating, organizing and conducting entertaining and stimulating activities.
Documented preferences and helped develop relevant activities.
Maintained master calendar and all relevant records.
Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
Developed monthly life enrichment calendar and published electronically and in print.
Stretched minimum annual budget of $500.00 per property. worked at four properties to cover planned activities through creative use of resources etc.
Maintained running inventory of supplies and purchases to monitor budget expenditures.
Planned resident outings and special events to mark holidays and celebrate special occasions.
Drafted budgets for programs and ordered materials that were needed for certain activities.
Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
Planned, implemented and evaluated activities for Yosemite Apts, Glenalbyn Apt, Art Snyder Apt, Brittania Apt.
Education
High School Diploma: , Expected in 06/2004 Indian Spring High School - 1441 S Barrington Ave, Los Angeles Ca, GPA:
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