Highly-dependable individual with sound understanding of medical laws and ethics. Superior communication and organization skills. Possessing personable, honest and compassionate demeanor.
Skills and Abilities
Ability to accurately record vitals
Knowledge of leasing and market condition
Sales and marketing
Social skills development
Conflict resolution techniques
Bilingual in Hmong
Record keeping
Curriculum development
Problem-solving
Skill building support
Cultural competency
Data entry
Office equipment proficiency
Microsoft Office expertise
Employee coaching
Customer relations
Data evaluation
Clerical support
Organizational strengths
Medication distribution
Emotional support
Wound care and irrigation
Proper sterilization techniques
Conflict mediation
Staff performance evaluations
Knowledge of wound care
Critical thinking proficiency
Basic Life Support Certification
Self-discipline
Patient and family focused
Body mechanics knowledge
Setting appointments
Skilled multi-tasker
Experience
10/2015 to Current
IHSS in Home Care ProviderThe Learning Lamp – Everett, PA,
Kept detailed records of patient care, progress, medication administration and changes in health or other conditions.
Assisted Autistic patient with daily living skills, closely monitoring conditions and safety.
Assisted ESRD patient with maintaining blood pressure, closely monitoring conditions and safety.
Assisted patients with bladder and bowel needs by helping to restroom, changing incontinent brief and incontinent bed pad.
Cleaned houses and living spaces, ran errands and cooked meals for patients daily.
Assisted patients with daily hygiene tasks, including bathing, dressing, dental care and grooming.
Collected and recorded patients' blood pressure, pulse and respiration (TPRs) to evaluate and note basic health status.
Liaised between doctors and patients about care plans, progress and changing health conditions.
09/2006 to 06/2015
Preschool AideOptima Tax Relief – Santa Ana, CA,
Assisted children in developing fine motor skills in preparation of preschool and kindergarten.
Enforced rules to teach manners and maintain safe environment.
Identified concerns and signs of emotional or developmental problems and discussed issues with management and families.
Improved group and individual behavior with positive management strategies.
Balanced schedules to provide optimal rest, play and educational periods.
Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
Read stories to children, facilitated discussions and tied books into learning opportunities.
Assisted children in development of social, communication and problem-solving skills.
Incorporated music and art activities to encourage creativity and expression.
Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
Kept children safe and secure at all times.
Recorded information about behavior, food served and medications administered.
Implemented and oversaw activities centered on promoting learning and imaginative play.
Encouraged positive behaviors, including patience with teachers and fellow kids.
Updated detailed records for each child with information such as daily observations, meals served and medications administered.
Developed and implemented lesson plans based on ages and abilities of class children.
Used techniques such as positive reinforcement and behavior modeling with instill discipline in children.
Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
Engaged groups of culturally diverse children in creative, safe and focused setting.
Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
12/2009 to 05/2010
Tax PreparerWelltower, Inc – North Las Vegas, NV,
Supported work of senior-level accounting and tax preparation professionals to maximize office productivity.
Analyzed information and assessed liabilities and deductions according to relevant tax code.
Supplied detailed tax documentation needed to submit accurate corporate and individual returns.
Corresponded with applicable tax departments regarding customer requirements and issues.
Managed deliverables such as tax returns, extensions and tax planning calculations.
Informed clients of potentially beneficial products and services, resulting in additional business opportunities.
Liaised between clients and tax authorities such as IRS representatives.
Reduced errors associated with missed tax benefits by completing comprehensive reviews of internal tax preparation documents.
Stored copies of completed returns and related documents according to company procedures and business regulations.
Responded to state and federal tax notices by preparing written responses or tax return amendments.
Helped clients integrate new tax software with accounting software.
Conducted financial, asset and liability analysis to reduce clients' tax liabilities.
Finalized and processed paperwork with local, state and federal government authorities.
01/2003 to 10/2005
Property ManagerTiare Management Group – City, STATE,
Directed sales and marketing plans to maximize rental income and increase occupancy rates.
Maintained accurate records of all correspondence with and from tenants.
Inspected property every six to twelve months, took pictures and wrote reports regarding findings for submission to owners, supervisor, as well as state board as requested.
Coordinated maintenance and repair requests with maintenance department and contacted contractors for bid proposals.
Planned and conducted meetings on a monthly basis to enable residents to voice concerns and provide forum for issues to be addressed.
Negotiated with outside contractors to obtain reasonable fees for maintenance and landscaping work.
Implemented processes to provide residents benefits of clean, safe and well-maintained community.
Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
Collected and maintained careful records of rental payments.
Oversee Fresno, San Diego and Arizona offices to implement training strategies, team building and meeting with potential property owners.
Maintained thorough, accurate and compliant records for internal and regulatory audits.
Education and Training
Expected in 02/2003
High School Diploma: Fresno Adult School - Fresno, CA GPA:
Expected in 05/2006
Associate of Arts: Child Development Fresno City College - Fresno, CA GPA:
Expected in 12/2019
: Certified Medical Assistant Clinical Sanger Adult School - Sanger, CA GPA:
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