Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Highly-dependable individual with sound understanding of medical laws and ethics. Superior communication and organization skills. Possessing personable, honest and compassionate demeanor.

Skills and Abilities
  • Ability to accurately record vitals
  • Knowledge of leasing and market condition
  • Sales and marketing
  • Social skills development
  • Conflict resolution techniques
  • Bilingual in Hmong
  • Record keeping
  • Curriculum development
  • Problem-solving
  • Skill building support
  • Cultural competency
  • Data entry
  • Office equipment proficiency
  • Microsoft Office expertise
  • Employee coaching
  • Customer relations
  • Data evaluation
  • Clerical support
  • Organizational strengths
  • Medication distribution
  • Emotional support
  • Wound care and irrigation
  • Proper sterilization techniques
  • Conflict mediation
  • Staff performance evaluations
  • Knowledge of wound care
  • Critical thinking proficiency
  • Basic Life Support Certification
  • Self-discipline
  • Patient and family focused
  • Body mechanics knowledge
  • Setting appointments
  • Skilled multi-tasker
10/2015 to Current
IHSS in Home Care Provider The Learning Lamp Everett, PA,
  • Kept detailed records of patient care, progress, medication administration and changes in health or other conditions.
  • Assisted Autistic patient with daily living skills, closely monitoring conditions and safety.
  • Assisted ESRD patient with maintaining blood pressure, closely monitoring conditions and safety.
  • Assisted patients with bladder and bowel needs by helping to restroom, changing incontinent brief and incontinent bed pad.
  • Cleaned houses and living spaces, ran errands and cooked meals for patients daily.
  • Assisted patients with daily hygiene tasks, including bathing, dressing, dental care and grooming.
  • Collected and recorded patients' blood pressure, pulse and respiration (TPRs) to evaluate and note basic health status.
  • Liaised between doctors and patients about care plans, progress and changing health conditions.
09/2006 to 06/2015
Preschool Aide Optima Tax Relief Santa Ana, CA,
  • Assisted children in developing fine motor skills in preparation of preschool and kindergarten.
  • Enforced rules to teach manners and maintain safe environment.
  • Identified concerns and signs of emotional or developmental problems and discussed issues with management and families.
  • Improved group and individual behavior with positive management strategies.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
  • Assisted children in development of social, communication and problem-solving skills.
  • Incorporated music and art activities to encourage creativity and expression.
  • Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
  • Kept children safe and secure at all times.
  • Recorded information about behavior, food served and medications administered.
  • Implemented and oversaw activities centered on promoting learning and imaginative play.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Updated detailed records for each child with information such as daily observations, meals served and medications administered.
  • Developed and implemented lesson plans based on ages and abilities of class children.
  • Used techniques such as positive reinforcement and behavior modeling with instill discipline in children.
  • Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
  • Engaged groups of culturally diverse children in creative, safe and focused setting.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
12/2009 to 05/2010
Tax Preparer Welltower, Inc North Las Vegas, NV,
  • Supported work of senior-level accounting and tax preparation professionals to maximize office productivity.
  • Analyzed information and assessed liabilities and deductions according to relevant tax code.
  • Supplied detailed tax documentation needed to submit accurate corporate and individual returns.
  • Corresponded with applicable tax departments regarding customer requirements and issues.
  • Managed deliverables such as tax returns, extensions and tax planning calculations.
  • Informed clients of potentially beneficial products and services, resulting in additional business opportunities.
  • Liaised between clients and tax authorities such as IRS representatives.
  • Reduced errors associated with missed tax benefits by completing comprehensive reviews of internal tax preparation documents.
  • Stored copies of completed returns and related documents according to company procedures and business regulations.
  • Responded to state and federal tax notices by preparing written responses or tax return amendments.
  • Helped clients integrate new tax software with accounting software.
  • Conducted financial, asset and liability analysis to reduce clients' tax liabilities.
  • Finalized and processed paperwork with local, state and federal government authorities.
01/2003 to 10/2005
Property Manager Tiare Management Group City, STATE,
  • Directed sales and marketing plans to maximize rental income and increase occupancy rates.
  • Maintained accurate records of all correspondence with and from tenants.
  • Inspected property every six to twelve months, took pictures and wrote reports regarding findings for submission to owners, supervisor, as well as state board as requested.
  • Coordinated maintenance and repair requests with maintenance department and contacted contractors for bid proposals.
  • Planned and conducted meetings on a monthly basis to enable residents to voice concerns and provide forum for issues to be addressed.
  • Negotiated with outside contractors to obtain reasonable fees for maintenance and landscaping work.
  • Implemented processes to provide residents benefits of clean, safe and well-maintained community.
  • Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
  • Collected and maintained careful records of rental payments.
  • Oversee Fresno, San Diego and Arizona offices to implement training strategies, team building and meeting with potential property owners.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
Education and Training
Expected in 02/2003
High School Diploma:
Fresno Adult School - Fresno, CA
Expected in 05/2006
Associate of Arts: Child Development
Fresno City College - Fresno, CA
Expected in 12/2019
: Certified Medical Assistant Clinical
Sanger Adult School - Sanger, CA

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School Attended

  • Fresno Adult School
  • Fresno City College
  • Sanger Adult School

Job Titles Held:

  • IHSS in Home Care Provider
  • Preschool Aide
  • Tax Preparer
  • Property Manager


  • High School Diploma
  • Associate of Arts
  • Some College (No Degree)

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