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housekeeping supervisor resume example with 15+ years of experience

Jessica Claire
  • , San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
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Professional Summary

Housekeeping Supervisor dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in addressing and resolving problems. Dependable Supervisor bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills. Dedicated individual offfering more than 13 years in the hospitality industry, as well as in-depth knowledge of housekeeping and the Opera systems. Decisive and focused on driving company growth and revenue in fast-paced and competitive climates. Flexible and innovative thinker with an optimistic attitude in the face of challenges.

Skills
  • Exceptional interpersonal communication
  • Effective leader
  • Staff training/development
  • Consistently meet goals
  • Efficient multi-tasker
  • Project management
  • Conflict resolution
  • Customer service-oriented
  • Organized
  • Deadline-oriented
  • Hospitality background
  • Detail-oriented
  • Conscientious
  • Problem solving
  • Strong interpersonal skills
  • Takes direction well
  • Opera knowledge
  • Courteous
  • Service-oriented
  • Natural leader
  • Efficient
  • Diligent
  • Team building
  • Skilled negotiator
  • Quality assurance
  • Ordering cleaning supplies
  • Cleaning bathrooms
  • Dusting furniture
  • Payroll understanding
  • Vacuuming and sweeping
  • Folding clean laundry
  • Team Building
  • Window cleaning
  • Cleaning and sanitation
  • Training and mentoring
  • Sorting and washing laundry
Work History
Housekeeping Supervisor, 08/2012 - Current
Kintock Group Newark, NJ,
  • Partnered successfully with sells department to produce positive outcome.
  • Knowledge of the Opera system.
  • Trained numerous of staff.
  • Worked directly with all department mangers to achieve overall satisfaction of guest and employees.
  • Trained, coached and mentored staff to ensure smooth adoption of new program.
  • Strengthened company's business by leading implementation of all projects given.
  • Answered department telephone calls within 2 rings, using correct salutations and telephone etiquette.
  • Polished glass surfaces and windows.
  • Dusted picture frames and wall hangings with a cloth.
  • Polished all metal hardware fixtures.
  • Removed waste paper and other trash from the premises to designated area.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Changed bed linens and collected soiled linens for cleaning.
  • Disinfected and mopped bathrooms to keep them sanitary and clean.
  • Cleaned walls, windows, shades and curtains.
  • Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
  • Cleaned and changed bedspreads, blankets and mattresses.
  • Verified that all storage areas and carts were clean and organized.
  • Moved chairs, desks and beds around rooms to clean behind and underneath them.
  • Spot cleaned walls, carpets and light fixtures.
STNA, 09/2007 - 07/2008
Village At The Greene Dayton, OH,
  • Chronic patient care in med-surg unit, adeptly handling all aspects of treatment from wound care to monitoring for more than 15  patients per shift.
  • Self-directed with astute judgment skills. High level of personal accountability.
  • Performed everyday aspect for individual patient as they would do for themselves
  • Closely monitored acute conditions.
  • Demonstrated ability to lead and motivate outstanding healthcare teams.
  • Provided on-call care at all times of day and night.
  • Followed infection control procedures.
  • Assisted patients with daily functions.
  • Monitored fluid intake and output levels.
  • Extensive experience working in homes with disabled children and adults.
  • Assisted residents with bathing, dressing, feeding, lifting and transferring.
  • Specialized in the nursing care of patients with chemical dependency.
STNA, 2004 - 07/2007
Village At The Greene Piqua, OH,
  • Took vital signs of patients daily.
  • Performed basic physical assessments of elderly and disable patients.
  • Performed vitals/glucose testing and assisted in administering injections and urinalysis.
  • Followed infection control procedures.
  • Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care.
  • Monitored fluid intake and output levels.
  • Assisted patients with daily functions.
  • Ensured safety and well-being of patients.
  • Transported patients to and from different departments.
  • Assisted patients with bathing, dressing, hygiene and grooming.
  • Completed all daily living tasks to enhance the quality of life of elderly patients.
  • Partnered with team of registered nurses to achieve overall well-being of all patients.
  • Engaged patients with games, crafts, cooking, music, reading and other activities.
  • Helped residents with feeding, lifting and transferring.
Education
High School Diploma: , Expected in June2005
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East High School - East 79th Superior ave Cleveland, ohio
GPA:
Status -
Certifications
  • Home Health Aid Certified (H.H.A)
  • Registered Nurse in Ohio, License number (upon request)
  • Creative Problem Solving
  • CPR certified through American Heart Association
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Resume Overview

School Attended

  • East High School

Job Titles Held:

  • Housekeeping Supervisor
  • STNA
  • STNA

Degrees

  • High School Diploma

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