housekeeping supervisor resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Highly-qualified Housekeeping Supervisor offering 11 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.

Deadline-driven Housekeeping Supervisor focused on turning over rooms for efficient, cost-effective operations. 11 years in field managing housekeeping teams. Experience working in mid-range hotels with primarily business traveler guests.

Multi-talented Job housekeeing supervisor consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

  • Ordering Cleaning Supplies
  • Team Leadership
  • Guest Services
  • Quality Assurance Controls
  • Dusting Furniture
  • Vacuuming and Sweeping
  • Employee evaluations
  • Training and mentoring
  • Inventory replenishment
  • Cleaning Practices
  • Training and Development
  • Cleaning
  • Housekeeping
  • Window Cleaning
  • Cleaning Bathrooms
  • Cleaning and sanitation
  • Performance improvements
  • Team management
Work History
Housekeeping Supervisor, 05/2009 to 04/2020
Noble House Hotels And ResortsBryan, TX,
  • Communicated repair needs to maintenance staff.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Ensured adherence to safety protocols by enforcing proper and equipment usage.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Increased employee performance through effective supervision and training.
  • Evaluated employee performance and developed improvement plans.
  • Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Coordinated daily workflow through task prioritization and concise scheduling.
  • Supervised daily operations, including employee performance, preventive maintenance and safety.
  • Directed team of Number personnel in busy hotel with Number rooms.
  • Employed best maintenance and safety practices with Number% incident rate.
  • Supervised Number employees, including scheduling, training and performance monitoring.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues and reducing downtime Number%.
Cleaning Technician, 11/2003 to 04/2009
Paul Davis Of Northern VermontHardwick, VT,
  • Swept floors, removed debris and returned equipment to proper areas at end of each shift.
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures.
  • Inspected and maintained light fixtures, washed baseboards, and cleaned under furniture.
  • Cared for furniture and walls throughout home by spot-cleaning stains, addressing dings, and vacuuming common living spaces and bedrooms.
  • Examined Number rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment.
  • Scrubbed, top-coated, buffed and varnished hard floors.
  • Improved building cleanliness by employing Technique and using Skill.
  • Spearheaded effective cleaning projects by implementing Task and Technique, improving workflows by Number% within Timeframe.
  • Worked on team of Number staff members to service Number Type rooms daily.
  • Completed Timeframe floor maintenance, including stripping, sealing and finishing of Type materials.
Data Entry Clerk, 05/1998 to 11/2003
Apex SystemsNewburyport, MA,
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Evaluated source documents to locate information needed for each data entry field.
  • Performed more than Number hourly 10-key actions while maintaining Number% error rate.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Outlined appropriate processes and procedures to fulfill and complete inquiries.
  • Organized, sorted and checked Type input data against original documents.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Applied data entry knowledge and Technique skills to resolve indecipherable or garbled messages.
  • Obtained scanned records and uploaded into database.
  • Verified accuracy and validity of data entered in databases
  • Entered client information into databases quickly and with minimal errors.
  • Verified accuracy of all computer system information by updating Type and Type data.
  • Supported Type department with special projects resulting in Result.
  • Produced monthly Type reports using advanced Excel spreadsheet functions.
  • Reviewed and updated client correspondence files and Type database information to maintain accurate records.
  • Compiled Timeframe budget reports, financial spreadsheets and organizational charts to support business operations and improve office organization.
  • Sent completed entries to Job titles for evaluation and final approval.
GED: Diploma, Expected in 05/1986 to GED, AR - Little Rock ,Ar,

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Resume Overview

School Attended

  • GED, AR

Job Titles Held:

  • Housekeeping Supervisor
  • Cleaning Technician
  • Data Entry Clerk


  • GED

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