SEARCH

Housekeeping Supervisor Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
V
HOUSEKEEPING SUPERVISOR
Summary

Enthusiastic Housekeeping Supervisor offering [Number] years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.

Skills
  • Department coordination
  • Expense tracking
  • Guest relations
  • Cleaning practices
  • Staff evaluations
  • Stocking bathrooms
  • Mopping and buffing floors
  • Customer relationship management
  • Customer service-focused
  • Payroll administration
  • Data archiving
  • Staff training and development
  • Washing windows
  • Quality assurance controls
  • Polishing surfaces
  • Chandelier cleaning
  • Cost reduction strategies
  • Employee training
  • Quality improvements
Experience
Housekeeping Supervisor
City, StateCompany Name/May 2012 to Dec 2020
  • Developed training programs to build employee performance, improve employee engagement and increase employee retention.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Commanded controls over expenses and inventory for optimal budget tracking.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Diminished financial discrepancies by managing payroll and bookkeeping processes.
  • Managed team of employees, daily progress reports and overall project planning.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
  • Established and implemented new procedures for standard maintenance scheduling.
  • Implemented improved training procedures to better develop new personnel.
  • Monitored maintenance scheduling and reported maintenance team information to management.
  • Managed maintenance activities, including supervising staff and inspecting equipment.
Maintenance Porter
City, StateCompany Name/Aug 2012 to Jul 2015
  • Monitored, inspected, and identified external facility or building areas requiring maintenance or repair.
  • Inspected machinery to determine whether repairs were needed, completed basic maintenance and escalated complex problems to supervisors for attention.
  • Identified major repair and maintenance needs and notified management of concerns.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing on [Timeframe] basis.
  • Assessed functionality of cleaning equipment and performed repairs when needed.
  • Organized custodial closets to easily find equipment and supplies.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Monitored supply levels and requested new items to maintain ability to complete daily cleaning tasks.
  • Maintained inventory of cleaning supplies and documented items requiring reorder.
  • Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Moved heavy furniture, equipment and supplies with hand trucks.
  • Maintained building interiors with routine deep cleaning of high-traffic areas.
  • Reduced cleaning time by [Number]% while maintaining company quality standards.
  • Notified building managers about needed repairs to maintain public safety.
  • Supported special [Type] events by setting up, arranging and removing decorations, furniture and supplies.
  • Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
  • Used industrial cleaning equipment to quickly complete custodial tasks.
Housekeeping Supervisor
City, StateCompany Name/Apr 2009 to Apr 2012
  • Repaired equipment and machinery, performing maintenance according to updated industry standards.
  • Managed maintenance activities, including supervising staff and inspecting equipment.
  • Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
  • Coordinated with outside vendors to prepare for large [Type] installations and complex repairs.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Developed training programs to build employee performance, improve employee engagement and increase employee retention.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Operated incinerators and trash compactors to dispose of garbage.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Commanded controls over expenses and inventory for optimal budget tracking.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.
  • Liaised with vendors to obtain best pricing for housekeeping supplies and guest toiletries.
  • Managed team of employees, daily progress reports and overall project planning.
  • Completed [Action] and [Action] to maintain operations throughout entire facility.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
Education and Training
High School DiplomaAlexander Hamilton High SchoolJul 2002City, State
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Alexander Hamilton High School

Job Titles Held:

  • Housekeeping Supervisor
  • Maintenance Porter

Degrees

  • High School Diploma

Similar Resumes

View All
Housekeeping-Supervisor-resume-sample

Housekeeping Supervisor

Lakewood, California