, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to ensuring regulatory compliance and adherence to practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Knowledgeable Certified Medical Assistant with exceptional background over 15+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Skills
Venipuncture and phlebotomy
HIPAA compliance
Advanced anatomy knowledge
Medical billing
Inventory and supply management
Understands medical procedures
Charting expertise
Catheter change and preparation
Proper sterilization techniques
Documentation procedures expert
Wound care and irrigation
Professional bedside manner
CRM
Certified in Basic Life Support (BLS)
Data entry
Clinical applications
IV discontinuation
Interventional cardiac catheterization lab
Stocking supplies
Patient-handling equipment
Sterile technique
Vital sign monitors
Medical terminology in English
Foley catheters
Restocking lab supplies
Phlebotomy
Medical terminology
Team management and supervision
Specimens collection and processing
Cardiac anatomy and physiology awareness
Medical terminology knowledge
First aid
Valid Arizona driver's license
Experience
Housekeeping Supervisor, 01/2014 to 02/2020 Vitality Senior Living – Henrico, VA,
Supervised and supported housekeeping personnel to maximize quality of service and performance.
Reviewed employee performance and devised improvement plan to achieve goals.
Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
Commanded controls over expenses and inventory for optimal budget tracking.
Diminished financial discrepancies by managing payroll and bookkeeping processes.
Medical Assistant, 04/2009 to 02/2010 Biolife – State College, PA,
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Educated patients about medications, procedures and physician's instructions.
Organized charts, documents and supplies to maintain team productivity.
Contacted pharmacies to submit and refill patients' prescriptions.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Performed preliminary physical tests to accurately record results in patient history summary.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Medical Assistant Program Instructor, 09/2004 to 09/2006 Apollo College – City, STATE,
Created homework assignments and handouts applicable to classroom lesson plans.
Guided and mentored students to fully develop abilities and knowledge outlined in course plans.
Helped students develop technical and soft skills necessary for successful medical assistant work.
Taught students how to intervene in medical emergencies and how to perform head to toe assessments.
Upheld patient safety standards by supervising students during medication administration.
Kept instruction up-to-date by improving instructional materials, ordering equipment and supplies and using learning modalities such as instructional technology.
Emergency Room Registration Clerk, 02/2001 to 12/2003 Banner Baywood Hospital – City, STATE,
Responded quickly to codes and coordinated efficient and skilled care.
Triaged and treated high-volume caseload in busy emergency room setting.
Maintained open and clear communication with physicians to coordinate effective patient care.
Stabilized patients, determined health needs and provided direct patient care.
Administered critical IV medications to stabilize patients for assessment and treatment.
Performed triage on all incoming patients and determined severity of injury and illnesses.
Rendered direct patient care, including stabilizing patients and determining course of action based on triage.
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
Enhanced electronic records management systems to meet new needs and forecasted demands.
Improved integrity and completeness of medical records by consulting with clinical staff to resolve coding and diagnostic mistakes.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education and Training
Registered Medical Assistant: Medical Assistant, Expected in 02/1998 Apollo College - Mesa, AZ GPA:
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: , Expected in University of Phoenix - Tempe, AZ GPA:
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