Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

I am a fast learner and always ready to learn new things. I have had a diversity of jobs which has taught me different skills. As I begin this new stage I am eager to learn and apply my skills that I have learned these past years. I am fluent in Spanish and English. Proficient in general computer skills and Microsoft Office.

Skills
  • Department coordination
  • Expense tracking
  • Cleaning practices
  • Staff evaluations
  • Customer service-focused
  • Quality assurance and control
  • Employee training
  • Document control
  • Team building
  • Supply inventory management
  • Time management
  • Data archiving
  • Inventory processing
  • Bilingual (English and Spanish)
  • Computer Skills
  • Management
  • Multi-Line Telephone
  • Aware of HIIPA
  • CPR Certified
Experience
03/2019 to Current
Housekeeping Supervisor Aparium Hotel Group Kansas City, MO,
  • Supervised employees and developed training programs to ensure maximum performance.
  • Reduced process gaps by managing inventory control to meet client demands.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Ordered housekeeping supplies and guest toiletries.
  • Reviewed employee performance and devised improvement plans.
  • Supervised and supported all new personnel to maximize quality of service and performance.
  • Collaborated with front desk to respond promptly to all guest requests.
  • Managed team of 9 personnel in busy hotel with 70 rooms.
  • Submitted repair requests to maintenance team.
  • Scheduled team of 6 housekeepers to maintain efficient staff levels during peak periods, including holidays.
  • Removed trash and dirty linens from room attendant carts.
  • Stocked room attendant carts with supplies.
  • Sustained safety protocols, ensuring proper and cost-effective equipment and material usage.
07/2018 to 08/2019
Cashier Centura Health Aurora, CO,
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Resolved issues with cash registers, card scanners and printers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Inspected items for damage and obtained replacements for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
07/2017 to 02/2018
Sales Representative Booksy Oakland, CA,
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
  • Created and implemented store displays, promoting sales and growth.
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
  • Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
04/2015 to 05/2017
Pharmacy Technician Assistrx Eugene, OR,
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Prepared medication labels with item name and quantity.
  • Calculated dosages carefully and prepared prescription labels, promoting accuracy in medication administration.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Restocked shelves and prepared expired drugs for return.
  • Prepared requisitions for drugs and supplies as directed by pharmacist.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Processed prescriptions, checking against known patient allergies.
  • Dispensed medications to patients in accordance with pharmacist orders.
Education and Training
Expected in
N/A: Medical Assisting
Paris Junior College - Greenville, TX,
GPA:
Expected in 05/2018
N/A: Phlebotomy
Northeast Texas Community College - Mount Pleasant, TX
GPA:
Expected in 06/2013
High School Diploma:
Sulphur Springs High School - Sulphur Springs, TX
GPA:
Certifications
  • First Aid/CPR

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Resume Overview

School Attended

  • Paris Junior College
  • Northeast Texas Community College
  • Sulphur Springs High School

Job Titles Held:

  • Housekeeping Supervisor
  • Cashier
  • Sales Representative
  • Pharmacy Technician

Degrees

  • N/A
  • N/A
  • High School Diploma

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