Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Energetic Hotel supervisor motivated to deliver superior service to every guest. Drives company growth through Action. Energetic professional seeking a position as a customer service lead. I am equipped with broad knowledge of concepts and strategies to yield the best possible outcomes in all areas. Very proficient in communication, multi-tasking, and problem sloving with solid track record of customer services. high-energy focused on promoting customer satisfaction through exceptional service and maintaining outstanding hotel accommodations. Compassionate Caregiver adept at bathing, grooming and feeding elderly and disabled patients.

  • Effective workflow management
  • Effective problem solver
  • Exceptional telephone etiquette
  • Excellent time management skills
  • Skilled trainer
  • Training and development
  • Team leadership
  • Customer relations
  • Committed team player
  • Feeding assistance
  • Dementia and Alzheimer's
  • Patient-focused care
  • Compassionate caregiver
  • Trustworthy companion
  • CBRF Certified
  • CPR/ First Aid certified
11/2018 to Current CBRF Caregiver Benchmark Senior Living | Danbury, CT,
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean
  • Organized personal and professional calendars
  • Cared for wounds by changing bandages, dressings and binders to promote healing
  • Assisted patients with daily hygiene tasks, including bathing, dressing, dental care and grooming
  • Prepared food and helped patients eat to support healthy nutrition
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming
  • Pass out there medication
  • Help feed
07/2017 to 11/2018 Housekeeping Supervisor Walker Methodist | Edina, MN,
  • Self-directed Decision making skills Self-directed Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in hotel.
  • Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take corrective action.
  • May purchase housekeeping supplies and equipment, take periodic inventories, screen applicants, train new employees, and recommend dismissals.
10/2017 to 01/2019 Caregiver Benchmark Senior Living | Edgehill Skilled Nursing, CT,
  • Help their clients with daily activities, such as bathing and bathroom functions, feeding, grooming, and taking medication
  • Maintain open communication between families and health care professionals regarding client’s medical and emotional condition
  • Document and report any changes in client’s health status
  • Ensure highest client safety and well-being
04/2016 to 07/2017 Housekeeping Supervisor Hexcel Corp | Dublin, CA,
  • Principal Duties and Responsibilities.
  • Inspect guest rooms, public areas and all housekeeping job assignments to ensure cleanliness, quality and that departmental standards are being met.
  • Assist to clean, prepare rooms and other housekeeping duties.
  • Verify and provide updates on status of completed rooms and work areas.
  • Maintain records of rooms that receive cleaning approval and rooms that require further cleaning and maintenance.
  • Monitor computer system in order to track room vacancies, for cleaning and maintenance.
  • Responsibilities include but not limited to interview, hire and train team members; schedule and motivate team members; plan, assign and direct work; appraise performance; reward team members; address complaints and resolve problems.
  • Identify cleaning needs, potential safety hazards or repair needs and notify appropriate individual for resolution.
  • Interact with all hotel departments to ensure that cleaning standards and processes are complete and performed in a safe, timely fashion with minimal disruption to business operations.
  • Distribute and collect radios, keys and other necessary tools to team members at the beginning and end of each shift.
  • Maintain a safe, sanitary and organized work environment.
  • Ensure sufficient inventory of supplies such as linens, equipment, cleaners and amenities.
10/2014 to 02/2016 Customer Service Manager Mfa Oil | West Helena, AR,
  • Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
  • Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
  • Train workers in proper operational procedures and functions and explain company policies.
  • Meet with managers or other supervisors to stay informed of changes affecting operations.
  • Apply customer/guest feedback to service improvement efforts.
  • Resolve customer complaints regarding worker performance or services rendered.
  • Requisition necessary supplies, equipment, or services.
  • Analyze and record personnel or operational data and write related activity reports.
  • Furnish customers with information on events or activities.
  • Led physical therapy activities such as [Type] and [Type] to help patients regain range of motion, build muscle and heal injuries.
09/2016 to 11/2016 Manager Taco Bell | City, STATE,
  • Enforce safety and sanitation regulations.
  • Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators.
  • Maintain operations data, such as time, production, and cost records, and prepare management reports of production results.
  • Set up and adjust machines and equipment.
Education and Training
Expected in 2012 Diploma | CPR - Madison High, Milwaukee, WI GPA:
Expected in CBRF | Elizabeth , Milwaukee , WI GPA:
Activities and Honors

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School Attended

  • CPR - Madison High
  • Elizabeth

Job Titles Held:

  • CBRF Caregiver
  • Housekeeping Supervisor
  • Caregiver
  • Housekeeping Supervisor
  • Customer Service Manager
  • Manager


  • Diploma
  • CBRF

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